Keighley Gargrave
Springfield
Summary
Focused with experience providing top-notch clerical support and operational assistance to meet staff needs. Capable and highly organized when coordinating documents, supplies and project resources. Clear communicator and self-motivated worker with decisive nature necessary to manage independent work.
Overview
9
9
years of professional experience
Work History
Administrative Manager
Bender's Pub Grub
12.2022 - Current
- Assist coworkers and staff members with special tasks on daily basis
- Open and properly distribute incoming mail to promote quicker response to client inquiries
- Facilitate timely delivery of special projects to meet organizational and departmental objectives
- Manage paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail
- Establish administrative work procedures to track staff's daily tasks
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service
AI Rater
TELUS International
08.2023 - 12.2024
- Review and rate AI generated content to judge it for usefulness to online users
- Correct data entry errors to prevent duplication or data degradation
- Check for accuracy by verifying data
Administrative Manager
LV Grimestoppers
05.2016 - 12.2023
- Trained employees in company and regulatory compliance requirements to promote conformance
- Developed and implemented improved filing systems for enhanced order and accuracy
- Interviewed, recruited and onboarded new staff for high-performing administration teams
- Updated reports, managed accounts, and generated reports for company database
- Verified customer information for orderly, up-to-date online systems
- Completed bi-weekly payroll for employees
Key Holder Manager
Ohio Thrift
05.2020 - 03.2021
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising
- Engaged with customers to build rapport and promote long-term loyalty for increased sales
- Managed store personnel by delegating tasks and supervising daily operations
- Trained and supervised new employees to apply best practices in customer service and store operations
Education
Bachelor's degree - Business Administration and Management
Grand Canyon University
Phoenix, Arizona12.2019
Skills
- Leadership
- Problem Solving
- Time management
- Communication skills
- Documentation review
- Computer literacy
- Proofreading
- Data Entry
Timeline
AI Rater
TELUS International
08.2023 - 12.2024
Administrative Manager
Bender's Pub Grub
12.2022 - Current
Key Holder Manager
Ohio Thrift
05.2020 - 03.2021
Administrative Manager
LV Grimestoppers
05.2016 - 12.2023
Bachelor's degree - Business Administration and Management
Grand Canyon University
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