Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Work Preference
Languages
Timeline
Receptionist
Keiko Johnson

Keiko Johnson

Rio Rancho,NM

Summary

A seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.

Overview

26
26
years of professional experience

Work History

Owner/LMT (MT9438)

Curationis LLC
02.2021 - Current
  • Specialized in therapeutic, sports, and relaxation massage located inside a physical therapy clinic

Mail Center Manager

Presbyterian
01.2018 - 05.2020
  • Oversight and leadership of the Presbyterian Health Plan/Fluent Health Print and Mail Center, Presbyterian Health Service Courier/Mail Services functional teams, and the Vendor Management of outside agencies and vendors that support the print, mail, and courier processes
  • Accountable for ensuring the needs of “internal customers”, ensuring projects are completed on time, consistently met cost-effectively, and oversight of internal printing operations for a large array of critical printing services
  • Stay abreast of the United States Postal Service (USPS) and other industry-related regulatory requirements and implementation of applicable changes
  • Provide oversight and direction to teams of diverse employees to support customer requirements
  • The departmental budgetary responsibilities for multiple cost centers for both PHP and PHS require strong organizational skills, the exercising of discretion, independent judgment, and effective decision-making; Strong oversight of time-critical printing operations and technical needs to run a progressive print/mail shop to meet customer demand as well as regulatory compliance.

Supervisor

Sandia Resort & Casino
09.2017 - 01.2018
  • Under limited supervision while working with management to fulfill the Keno Department's goals and objectives
  • Provide leadership and motivation to staff at all levels to ensure a consistent and professional corporate image.

Owner/President

Valliant Printing
02.2008 - 12.2016
  • Created indispensable energy and stability as owner and manager engaged in full oversight of a 100-year-old printing business, with an eye on results and outcomes
  • Embraced fiscal accountability through oversight of office maintenance, including the purchase of office supplies, shipping, managing phone orders, billing and collections, account management, tax management, and preparation of financial statements
  • Defined vital direction that catalyzed coordination across departments by creating and adjusting long- and short-term business plans, uncovering and maximizing competitive advantages, and creating engaging and effective marketing programs.

General Manager

Valliant Printing
03.2006 - 01.2008
  • Demonstrated essential leadership and enhanced clarity of mission by formulation and administration of company policies and through coordination of all divisional department activities
  • Contributed to long-term growth through the development, review, and implementation of strategic planning for sales financial performance and new product development
  • Created stability through oversight of the manufacturing and materials department
  • Added immeasurable balance to the company through oversight of operational, manufacturing, and facility issues
  • Increased revenue through loss prevention
  • Provided fiscal oversight of key projects, processes, and performance goals through careful and detailed data analysis
  • Determined manufacturing and outsourcing requirements required to develop new markets and unique revenue sources.

Assistant Manager

Kinko's
02.1998 - 07.2004
  • Maximized productivity and provided essential structure by assisting the manager in organization, planning, and implementation of business strategies
  • Provided structure and guidance necessary to ensure financial objectives were met and exceeded
  • Provided essential fiscal oversight through monitoring of operating costs, budgets, and other resources
  • Enhanced visibility and longevity of the company through ongoing, productive communication with clients to evaluate needs and specifications
  • Ensured a safe and productive environment through adherence to the company’s policies and guidelines
  • Built capacity of staff through aggressive recruitment, training, and professional development of employees.

Education

NM State Licensed -

Universal Therapeutic Massage Institute
09.2019

Education Major -

University of New Mexico

Japanese Literature -

Tezukayama Women’s College
Nara, Nara Prefecture

Skills

  • Palliative and Hospice Massage Therapy
  • TMJ Dysfunction Massage Therapy
  • Hospital-Based Massage Therapy
  • Medical Massage Practitioner
  • Pregnancy and advanced pregnancy massage practice
  • John Maxwell Certified Business Coach, Trainer, and Motivational Speaker
  • Japanese Language Instructor
  • Competitive Swim Coach

Languages

  • English, Fluent
  • Japanese, Native

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Part Time

Location Preference

Remote

Important To Me

Work from home optionWork-life balanceFlexible work hours

Languages

Japanese
Native language
English
Advanced (C1)
C1

Timeline

Owner/LMT (MT9438)

Curationis LLC
02.2021 - Current

Mail Center Manager

Presbyterian
01.2018 - 05.2020

Supervisor

Sandia Resort & Casino
09.2017 - 01.2018

Owner/President

Valliant Printing
02.2008 - 12.2016

General Manager

Valliant Printing
03.2006 - 01.2008

Assistant Manager

Kinko's
02.1998 - 07.2004

NM State Licensed -

Universal Therapeutic Massage Institute

Education Major -

University of New Mexico

Japanese Literature -

Tezukayama Women’s College
Keiko Johnson