Keila Bailey
Rialto,CA
Summary
Office management professional with track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs.
Overview
14
14
years of professional experience
Work History
Office Manager
Signworld America
02.2018 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
- Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
Operations Coordinator
Wealthy Elements Co
03.2011 - 03.2020
- Collaborated with area managers to evaluate needs and optimize operational plans.
- Led successful projects from conception to completion, achieving objectives on time and within budget constraints.
- Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
- Boosted productivity by establishing effective communication channels between departments.
- Ensured compliance with industry regulations, keeping accurate records and managing audits as required.
- Provided direction and guidance to internal teams in order to achieve targets.
- Enhanced customer satisfaction by resolving issues in a timely manner and providing exceptional support.
- Oversaw day-to-day operations of large teams across several sites.
- Coordinated logistics activities including transportation arrangements, warehousing solutions, customs clearance documentation.
- Improved employee performance by implementing training programs and conducting regular performance reviews.
- Worked with vendors to make purchases and reconcile invoices.
- Reported issues to higher management with great detail.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Education
Master Of Psychology - Psychology
Chaffey College
Rancho Cucamonga, CASkills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Scheduling and calendar management
- Administrative support
- Document management
- Payroll and budgeting
- Clerical support
- Relationship building
Timeline
Office Manager
Signworld America
02.2018 - Current
Operations Coordinator
Wealthy Elements Co
03.2011 - 03.2020
Master Of Psychology - Psychology
Chaffey College
Similar Profiles
Martin HarrisMartin Harris
Senior Service Technician at Rolls Royce Solutions America (MTU America)Senior Service Technician at Rolls Royce Solutions America (MTU America)
David IbrahimDavid Ibrahim
Application / Service Engineer at Schmoll America Inc. | Burkle North America Inc.Application / Service Engineer at Schmoll America Inc. | Burkle North America Inc.
DOUG CAMPBELLDOUG CAMPBELL
Senior Vice President of Sales at Golfbuddy America /Golfzon, Sparms America, Saintnine /NexenSenior Vice President of Sales at Golfbuddy America /Golfzon, Sparms America, Saintnine /Nexen
Maya MurilloMaya Murillo
Tow Truck Dispatcher at Wilson TowingTow Truck Dispatcher at Wilson Towing
Amy PerezAmy Perez
Member Service Specialist at AAA Auto Club of Southern CaliforniaMember Service Specialist at AAA Auto Club of Southern California