KEILA LOPEZ

Seeking a challenging and responsible customer service position in a well-established organization that will help secure a position with a stable environment that will lead to a lasting relationship in the field of customer service. Qualifications, Ability to write clear, comprehensive and grammatically correct documents. Demonstrated skill in managing change and maintaining flexibility in a variety of challenging environments. Experience in using the internet to locate and retrieve valuable information for both academic and community service projects. Ability to efficiently manage a steady stream of customer calls Ability to adapt communication style to a wide variety of situations Able to provide translation services Able to respond to telephone inquiries, providing quality service to customers and associates inquiring about availability of products or status or orders. Listen attentively to caller needs to ensure a positive customer experience Ability to strive for a quick complaint resolution Excel within a service-oriented company, demonstration a talent for communicating effectively with customers from diverse backgrounds.