Keila Machado

Functions as a thrift shop specializing in various home goods.

• Built relationships with customers to encourage repeat business.
• Restocked and organized merchandise in front lanes.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Assisted customers with returns, refunds and resolving transaction issues.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Processed customer transactions accurately and efficiently using point-of-sale systems.
• Assisted customers with inquiries, demonstrating strong communication and problem-solving skills.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Worked flexible hours across night, weekend, and holiday shifts.