Keila Ondarza
Dallas,TX
Summary
Goal-driven sales professional demonstrating a track record of executing and designing proficient sales strategies using knowledge of the customer and industry in competitive markets. Strong relationship building skills, proven ability in closing deals with senior executives and mid/upper level management. A client-oriented team player equipped to solve problems by thinking outside of the box. Currently looking for a long-term position with a company that has a culture of recognizing people who deliver and which is now recruiting a talented and ambitious individual.
Overview
12
12
years of professional experience
1
1
Certification
Work History
IT Partner Sales Coordinator
Insentra Group
09.2022 - Current
- Establish and maintain client and partner relationships for the purpose of generating maximum revenue from those accounts
- Coordinate between partners, cloud solution architects, and end-user to scope and sell professional and managed services engagements in the Microsoft 365 space
- Attend partner Company Kickoff events to network and promote our services
- Hold account mapping sessions with partner Client Executives to educate and drive business
- Improved business processes to increase productivity and align channel sales department with organization
- Expanded company's channel network by identifying, recruiting, and onboarding new partners
- Increased IT sales by developing and maintaining strong relationships with clients
Lead Sales Representative
Playground Boss
02.2021 - 08.2022
- Exceeded yearly goal of $3M, closing over $5M in total sales
- Selling commercial playgrounds to schools, day cares, city parks, HOAs, apartment communities, and churches nationwide
- Attended trade shows to generate business opportunities and partnerships.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Utilized CRM software to manage client information, track leads, and monitor sales progress efficiently.
Outside Sales Rep
Impact Floors
01.2016 - 11.2020
- Generate new and manage existing business portfolio totaling $3.4M in yearly sales
- Present company’s products to apartment communities across the DFW market, develop leads, close sales, and maintain relationships with all clients
- Attend trade shows and sales conferences to maintain up to date knowledge and network with industry contacts.
- Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.
- Provided comprehensive after-sales support, ensuring customer satisfaction and fostering long-term business relationships.
Account Manager
Impact Floors
11.2014 - 01.2016
- Receive orders from clients, place daily into RFMS software, oversee installations, and help credit department with billing and receiving payment for over 40 clients in my portfolio
- Manage 20 – 45 daily orders totaling $2.5M in yearly sales in the multi-family industry
- Negotiate and sell company services to new and existing clientele
- Successfully demonstrate solid business sales acumen and professionalism to make a positive impact on all prospects and customers.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
Service Department Coordinator
CentiMark Roofing
03.2012 - 11.2014
- Review and process service orders and invoice approximately $200,000.00 a month
- Research and successfully resolve client’s service or invoicing issues on the phone and in person
- Hold monthly conference calls with sales team to review outstanding invoices and resolve collection issues
- Translate paperwork and handbooks from English to Spanish
- Enter payroll for service employees in Dallas and Oklahoma.
- Coordinated timely maintenance services, resulting in increased customer satisfaction rates.
- Collaborated with technicians to resolve complex issues, ensuring customer satisfaction and loyalty.
Education
Associate of Arts -
North Lake College
Irving, TX05.2008
Skills
- Sales Closing
- Bilingual
- Positive Attitude
- Cultivating Relationships
- Self-Starter
- CRM Proficiency
- Prospecting Skills
- Business Development
- Account Management
Languages
Spanish
Native or Bilingual
References
References available upon request.
Certification
Conflict Management and Dispute Resolution, North Lake College, 2007
community service
Volunteer, Contact Crisis Center, Dallas, TX
Volunteer, Turning Point Rape Crisis Center, Plano, TX
Timeline
IT Partner Sales Coordinator
Insentra Group
09.2022 - Current
Lead Sales Representative
Playground Boss
02.2021 - 08.2022
Outside Sales Rep
Impact Floors
01.2016 - 11.2020
Account Manager
Impact Floors
11.2014 - 01.2016
Service Department Coordinator
CentiMark Roofing
03.2012 - 11.2014
Associate of Arts -
North Lake College
Similar Profiles
Lee Matthew SynnuckLee Matthew Synnuck
Managed Services Consultant at InsentraManaged Services Consultant at Insentra
Drew DicksonDrew Dickson
Project Manager at Flournoy Construction Group, A Kajima USA GroupProject Manager at Flournoy Construction Group, A Kajima USA Group
ALEXANDER JONESALEXANDER JONES
Marketing Manager at Executive Table Group / Executive Hotel GroupMarketing Manager at Executive Table Group / Executive Hotel Group
SHELLEY ROBERTSONSHELLEY ROBERTSON
Assistant Manager at Penny Paws Veterinary Community OutreachAssistant Manager at Penny Paws Veterinary Community Outreach
Alexandre MorelAlexandre Morel
Director of Speech at Equality in ForensicsDirector of Speech at Equality in Forensics