Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Keila Ortega

Peyton,CO

Summary

Detail-oriented automotive professional with over 6 years of experience specializing in detailing and bodywork. Proven track record in team leadership, inventory management, and delivering high-quality repairs. Completed a Management Development Program at CarMax, enhancing skills in operations and team supervision.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Senior Reconditioning Associate

CarMax
10.2020 - 11.2023
  • Specialized in automotive body repair and paint technology, ensuring high standards of quality and safety
  • Led projects to enhance repair processes, reducing turnaround time and improving customer satisfaction
  • Trained and mentored junior associates on best practices in detailing and bodywork
  • Performed buffing and finishing duties at end of each paint job.
  • Operated hand-held spray guns and automated spray paint.
  • Mixed colors to create required hues and appropriately mixed thinners.
  • Prepared vehicles by removing unnecessary accessories and applying protections to adjacent surfaces.
  • Filled, sanded and smoothed surfaces to prepare for painting.
  • Prepared surfaces for priming, painting and refinishing.
  • Applied primers, sealers and other materials prior to painting.
  • Performed structural and non-structural repairs on variety of vehicle models.
  • Evaluated OEM manufacturer schematics and service documentation to identify parts to order.
  • Achieved seamless paint jobs by thoroughly prepping surfaces, including sanding, masking, and priming.
  • Ensured workplace safety by following strict guidelines for proper ventilation, equipment maintenance, and hazardous waste disposal.
  • Assisted denting personnel with taking out dents and sags to achieve smooth surface.
  • Enhanced vehicle appearance by expertly applying paint and performing color matching tasks.

Reconditioning Associate (Levels 1-4)

CarMax
06.2016 - 10.2020
  • Performed detailing functions and inventory management, contributing to efficient vehicle reconditioning processes
  • Supervised a team of associates, facilitating training sessions and ensuring adherence to company standards
  • Collaborated with cross-functional teams to optimize workflow and inventory management
  • Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
  • Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
  • Washed, waxed, and buffed vehicle bodies for professional shine.
  • Completed timely and thorough car details for increased customer satisfaction and repeat business.
  • Maintained car detailing equipment and supplies in optimal condition for daily demands.
  • Improved overall vehicle appearance with the use of professional-grade equipment and products.
  • Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
  • Washed cars and trucks daily for auto dealership.
  • Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
  • Conducted thorough inspections of vehicles before and after detailing to ensure complete customer satisfaction.
  • Shined vehicle windows and windshields to remove water spots.
  • Contributed to a positive workplace atmosphere by demonstrating strong teamwork skills and a commitment to excellence in service delivery.
  • Performed high-quality paint correction tasks to remove scratches and swirl marks, resulting in improved vehicle appearance.
  • Streamlined the detailing process for increased efficiency and reduced turnaround time.
  • Managed inventory of cleaning supplies and equipment, ensuring availability for efficient completion of tasks at hand.
  • Assisted in training new hires on company policies and procedures as well as specific techniques required for their role as an Auto Detailer.

Education

Diploma -

Bradwell Institute
Hinesville, GA
05.2013

Management Development Program -

CarMax

Skills

  • Automotive Detailing
  • Body Repair & Paint Technology
  • Team Leadership & Training
  • Inventory Management
  • Customer Service
  • Quality Control

Certification

[List any relevant certifications, such as I-CAR, ASE, etc.]

Timeline

Senior Reconditioning Associate

CarMax
10.2020 - 11.2023

Reconditioning Associate (Levels 1-4)

CarMax
06.2016 - 10.2020

Management Development Program -

CarMax

Diploma -

Bradwell Institute

Similar Profiles

CREATE PROFILE
Keila Ortega