Keila Ortiz
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Paraprofessional
Richardson ISD
11.2022 - Current
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Collaborated with teachers to develop and implement individualized education plans for students with special needs.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
Quality Control Technician
Global Gourmet
02.2021 - 02.2023
- Enhanced product quality by conducting comprehensive inspections and identifying defects in a timely manner.
- Implemented process improvements for increased efficiency and reduced waste in quality control procedures.
- Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
- Maintained accurate records of all quality control activities, ensuring easy retrieval for audits or management inquiries.
Cashier Team Lead
99 Cents Only
08.2020 - 12.2021
- Helped customers complete purchases, locate items, and join reward programs.
- Monitored areas for security issues and safety hazards.
- Maintained stock to meet expected customer demand.
- Facilitated and logged store opening, closing, and shift changes.
- Performed cash, card and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
Cashier
La Michoacana Meat Market
06.2019 - 06.2020
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Welcomed customers and helped determine their needs.
Education
High School Diploma -
North Garland High School
Garland, TX06.2021
Skills
- Differentiated Instruction
- Continuous learning
- Special Education Support
- Schedule Management
- Computer Skills
- Effective Communication
- Problem-solving
- Team collaboration
- Active listening
- Customer Service
- Written and Verbal Communication
- Basic Math Competence
Languages
Spanish
Native or Bilingual
Timeline
Paraprofessional
Richardson ISD
11.2022 - Current
Quality Control Technician
Global Gourmet
02.2021 - 02.2023
Cashier Team Lead
99 Cents Only
08.2020 - 12.2021
Cashier
La Michoacana Meat Market
06.2019 - 06.2020
High School Diploma -
North Garland High School