Keila Rodriguez
Homestead,FL
Summary
A reliable, well-organized individual who excels at handling several tasks while maintaining an optimistic attitude. I enhanced relations with clients and team performance in a variety of jobs through my willingness to take on new tasks and by exhibiting flexibility and excellent communication. My ability to meet and exceed employer expectations is demonstrated by my consistent favorable results fueled by my dedication to reliability and proficiency in interpersonal relationships.
Overview
5
5
years of professional experience
Work History
Legal Assistant
Baron Herskowitz & Cohen
03.2022 - Current
- Gathered essential data that made a substantial contribution to the formation of efficient legal processes.
- Handled the main phone and routed calls appropriately.
- Fulfilled deadlines with precision while overseeing numerous tasks.
- Managed office supply inventory, filed paperwork, and handled incoming mail to assist staff members with admin duties.
- Upheld strong confidentiality, securing private client information as mandated by rules and regulations.
Process Server Specialist
Countywide Process Service & Investigations
03.2021 - 01.2022
- Filed, prepared, and forwarded paperwork from attorneys to the appropriate process server.
- Enhanced client relationships by providing outstanding communication and promptly answering questions.
- Helped coworkers finish demanding or important tasks, which boosted team performance and produced favorable results for clients.
- Displayed versatility in satisfying a wide range of client requirements and skillfully overseeing several tasks at once.
Guest Experience Specialist
Petco
02.2020 - 03.2021
- Greeted guests and assisted with understanding their needs while providing exceptional customer service.
- Streamlined cashier procedures to increase productivity and minimize the length of lines.
- Strengthened the relationships between owners and their pets while encouraging healthy pet care by educating pet owners on appropriate techniques.
- Improved animal care through the use of effective feeding and cleaning regimens.
Sales Associate
Loft
09.2019 - 02.2020
- Ensured accuracy in all transactions by managing the use of cash effectively and following the company's cash handling guidelines.
- Cultivated connections with customers to attract recurring business by using excellent service.
- Processed refunds, exchanges, and returns in compliance with shop guidelines.
- Addressed client concerns by providing suitable goods and services.
Education
Bachelor of Arts - Psychology
Florida Internatinal University
Miami, FL04.2025
Associate of Arts - Accounting
Miami Dade College
Miami, FL12.2020
Skills
- Data Collection
- Critical Thinking
- HIPAA Requirements
- Reliability
- Customer Service and Communication Skills
- Computer literacy
- Problem-Solving
- Adaptability
- Teamwork
- Self-motivation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Legal Assistant
Baron Herskowitz & Cohen
03.2022 - Current
Process Server Specialist
Countywide Process Service & Investigations
03.2021 - 01.2022
Guest Experience Specialist
Petco
02.2020 - 03.2021
Sales Associate
Loft
09.2019 - 02.2020
Bachelor of Arts - Psychology
Florida Internatinal University
Associate of Arts - Accounting
Miami Dade College
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