Overview
Work History
Education
Skills
Licensures And Certifications
Timeline
Generic

Ke'ila Williams

Las Vegas

Overview

5
5
years of professional experience

Work History

Registered Nurse - Medical-Surgical Unit

Summerlin Hospital
Las Vegas
12.2024 - Current
  • Educated patients and families on medications, disease management, and discharge instructions to enhance understanding and adherence.
  • Responded to emergent situations, including rapid responses and codes, to ensure patient safety and optimal care.
  • Managed IV therapies, titratable drips, central lines and infusion pumps with strict attention to accuracy.
  • Delivered patient-centered care through education and emotional support during stressful and difficult health situations.
  • Collaborated with multidisciplinary teams to develop and implement personalized care plans for improved patient outcomes.

Front Desk Agent

The Cosmopolitan
Las Vegas
08.2021 - 09.2023
  • Delivered positive guest experiences, enhancing customer satisfaction and loyalty.
  • Resolved customer complaints professionally, ensuring timely solutions that improved overall guest satisfaction.
  • Maintained guest trust by strictly following organization protocols to protect personal information.

Customer Service Associate

Welcome To Las Vegas
Las Vegas
02.2021 - 07.2021
  • Guided guests in locating products that met specific needs, enhancing customer satisfaction.
  • Trained new employees on company policies and customer service standards, ensuring consistent service quality.
  • Managed inventory by restocking shelves and conducting regular counts to maintain product availability.

Education

Master of Science - Nursing

University of Nevada
Las Vegas
08-2024

Bachelor of Healthcare Administration -

University of Nevada
Las Vegas
12-2022

Skills

  • Medication management
  • Patient advocacy
  • Adaptability
  • Professionalism
  • Teamwork and collaboration
  • Problem solving
  • Pre-and Post-operative care
  • Patient assessment
  • Patient education
  • Medical terminology
  • Critical thinking
  • Time management
  • Collaborative teamwork
  • Excellent communication
  • Compassionate care

Licensures And Certifications

  • Registered Nurse, Nevada, 882851, Active
  • Basic Life Support (BLS) Certified, American Heart Association, Active
  • Mental Health First Aid USA, National Council for Mental Wellbeing, Active
  • Crisis Prevention Institute (CPI), Active

Timeline

Registered Nurse - Medical-Surgical Unit

Summerlin Hospital
12.2024 - Current

Front Desk Agent

The Cosmopolitan
08.2021 - 09.2023

Customer Service Associate

Welcome To Las Vegas
02.2021 - 07.2021

Master of Science - Nursing

University of Nevada

Bachelor of Healthcare Administration -

University of Nevada
Ke'ila Williams