Keilah Hein
Cedarville ,OH
Summary
Proactive Respite Care Provider and Chiropractic Office Assistant with expertise in patient hygiene, compassionate care, and maintaining a welcoming environment. Improved patient and client satisfaction through effective support and efficient office management. Skilled in inventory management, patient record-keeping, and developing strong patient rapport.
Overview
3
3
years of professional experience
Work History
Respite Care Provider
Children Long Term Support (CLTS)
Edgerton, WI
06.2024 - Current
- Provided safe environments for patients, addressing potential hazards and maintaining cleanliness in living spaces.
- Assisted patients with personal hygiene tasks, promoting dignity and wellbeing.
- Enhanced patient comfort with compassionate and attentive support during daily activities.
- Developed strong rapport with patients, fostering trust and open communication while providing respite care services.
- Received consistent positive feedback from families on the quality of care provided, contributing to a high level of client satisfaction.
- Managed challenging behaviors through positive reinforcement strategies, minimizing stress on both patients and their families.
Nursery Teacher
Milton SDB Church
Milton, WI
05.2023 - Current
- Implemented creative arts projects to develop fine motor skills and encourage self-expression among nursery-aged children.
- Enhanced learning experiences by incorporating a variety of teaching methods and materials, such as visual aids and hands-on activities.
- Promoted social-emotional development by fostering a nurturing classroom environment where children felt safe, respected, and valued.
- Coordinated with support staff such as special education teachers or therapists to address individual student needs effectively within the classroom setting.
Front End Team Member
Macs Pizza Shack
Janesville WI
04.2021 - Current
- Increased customer satisfaction by providing prompt and accurate pizza preparation.
- Managed inventory levels to minimize waste while ensuring sufficient stock for anticipated demand.
- Handled high volume orders effectively, maintaining accuracy and speed during peak hours of operation.
- Utilized efficient time management skills to balance multiple tasks simultaneously while maintaining attention to detail.
- Collaborated with team members to ensure timely order completion and customer satisfaction.
- Mastered various dough preparation methods to accommodate diverse dietary restrictions and preferences among customers.
Chiropractic Office Assistant
Fox Chiropractic
Edgerton, WI
05.2021 - 06.2023
- Managed financial transactions accurately, reconciling day-to-day receipts from cash payments or insurance claims reimbursements.
- Assisted in staff training by sharing knowledge of office procedures, practice management software usage, and insurance claim processing with new hires.
- Streamlined office workflow by organizing and maintaining an efficient filing system for patient records.
- Enhanced patient experience by consistently maintaining a clean, welcoming environment within the reception area.
- Supported chiropractic staff by managing inventory of medical supplies and ensuring timely re-ordering when needed.
- Organized and maintained accurate patient records, ensuring that all necessary forms and documentation were up-to-date and properly filed.
- Improved patient satisfaction by providing efficient scheduling and appointment coordination.
- Assisted chiropractors in delivering quality care through thorough patient record-keeping and documentation.
- Maintained confidentiality of sensitive patient information while adhering to HIPAA regulations at all times.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Education
High School Diploma -
Academy Of Excellence
Milwaukee WI05.2023
Skills
- Emotional Support
- Hygiene maintenance
- Recreational Activities
- Transportation Services
- Family collaboration
- Patient Monitoring
- Meal Preparation
- Compassionate Caregiving
- Housekeeping tasks
- Developmental Disabilities Expertise
- Healthcare coordination
Additional Information
- In the Spring of 2024, I completed a Job shadow/Internship with Community Care Resources to learn how the social workers/Case Managers manage the children that are in their care and what all that entails.
- I am also on my Campus' rush team that works with new students that are learning their way around the campus.
Timeline
Respite Care Provider
Children Long Term Support (CLTS)
06.2024 - Current
Nursery Teacher
Milton SDB Church
05.2023 - Current
Chiropractic Office Assistant
Fox Chiropractic
05.2021 - 06.2023
Front End Team Member
Macs Pizza Shack
04.2021 - Current
High School Diploma -
Academy Of Excellence