Keilana Z. Mathias
Honolulu
Summary
I have flexible availability with excellent experience in industry. Maintaining professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick learning team player with effective communication and organization skills.
Overview
2
2
years of professional experience
Work History
Receptionist/ Waitress
7 Stars Hotel
05.2023 - 01.2024
- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
- Coordinated reservations and maintained accurate booking records using hotel management software.
- Assisted in maintaining a clean and organized reception area to enhance guest experience.
- Conducted daily inventory checks of office supplies, reducing costs through strategic vendor negotiations.
- Handled cash transactions and maintained sales and payments records accurately.
Sales & Brand Representative / Model
Islander Branded Clothing & Jewelry
10.2021 - 08.2022
- Engaged customers to promote brand awareness and drive sales effectively.
- Assisted in managing inventory and restocking merchandise to ensure product availability.
- Developed in-depth knowledge of products to provide informed recommendations to customers.
- Monitored market trends and competitor activities to inform strategic selling approaches.
- Maintained up-to-date knowledge of industry trends, enabling informed recommendations to clients on product selection.
Education
Associate of Arts - Micronesian Studies
College of Micronesia
Pohnpei, FSM05-2025
Skills
- Customer Service & Guest Experience
- Intercultural Awareness
- Sales & Marketing Support
- Time Management & Multitasking
- Flexible Schedule & Availability
- Basic data entry
Languages
English
Pohnpeian
Mortlockese
Timeline
Receptionist/ Waitress
7 Stars Hotel
05.2023 - 01.2024
Sales & Brand Representative / Model
Islander Branded Clothing & Jewelry
10.2021 - 08.2022
Associate of Arts - Micronesian Studies
College of Micronesia