A compassionate, diverse professional with many years of experience in multiple industries. Dedicated to providing exceptional care to individuals in need. Known for having outstanding communication, organization, and teamwork skills in fast-paced environments. I am also seeking new opportunities in the hopes of gaining a new career or new skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Uber Eats Driver
Uber
04.2023 - 10.2023
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Delivered goods and products to customer on time and in excellent condition.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Caregiver
Home Care Assistance Arlington/Irving
05.2021 - 01.2022
Provided care for disabled individuals on hospice.
Used proper belts/equipment to transfer client.
Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
Engaged with the individual by listening, talking, reading, and watching TV.
Assisted clients with activities of daily living, promoting independence and quality of life.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Built strong relationships with clients to deliver emotional support and companionship.
Provided safe mobility support to help patients move around personal and public spaces.
Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
PAT Room Cleaner
Hospital Hospitality Service
03.2020 - 02.2021
Cleaned and sanitized all patient rooms and hospital equipment
Hospital OR (operating room) Terminal Cleanings included washing all walls, ensuring all equipment is sanitized and wiped down, and all trash is emptied and disposed of in the proper bags/trash cans, and etc
Followed proper PPE, chemical use, and safety guidelines.
Enhanced teamwork among housekeeping staff through clear communication and collaboration on daily tasks.
Maintained inventory levels for cleaning supplies and equipment, resulting in reduced costs and minimal downtime.
Provided backup support to other housekeeping/PAT Room staff during peak hours or absences, demonstrating adaptability and teamwork.
Mail Examiner
Randstad
06.2019 - 09.2020
Sorted through mail as it was processed through the machine ensuring that I paid close attention to the information presented in the envelope window.
Cross referenced mail numbers with tray numbers and ensured that they are placed in the proper tray.
Stacked each tray on a pallet that was prepared for shipping.
Checking and catching any errors.
Managed high volume workloads, prioritizing tasks to meet strict deadlines while maintaining attention to detail.
Order Picker
Kohl's Fulfillment Center
01.2018 - 10.2018
Solved or communicated any problems with supplies or items.
Collaborated with team members to ensure timely completion of orders during peak demand periods.
Excellent communication skills, both verbal and written.
Reduced order processing time with the use of RF scanning equipment and inventory management software.
Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
Optimized order fulfillment processes by regularly communicating with supervisors on any process improvements or issues encountered during daily tasks.
Exceeded company expectations for order fulfillment speed and accuracy, consistently meeting or surpassing performance metrics.
Contributed to overall warehouse efficiency by assisting in other areas such as receiving, stocking, or shipping when required.
Day Habilitation Assistant
Live Life Freely, Inc.
04.2017 - 12.2017
Cleaned and sanitized facility throughout the day and at the end of each work day.
Promoted client safety by implementing risk management strategies during daily activities, reducing incidents of injury or harm.
Transported people supported to appointments and community outings.
Developed strong rapport with clients by consistently demonstrating empathy, active listening, and genuine concern for their wellbeing.
Enhanced client engagement by developing individualized habilitation plans tailored to their unique needs and goals.
Managed challenging behaviors effectively by implementing appropriate de-escalation techniques, minimizing disruptions within the therapeutic environment.
Cultivated a positive and inclusive atmosphere within the day habilitation program, fostering an environment conducive to learning and personal growth.
Advocated for clients'' rights and encouraged self-advocacy efforts, empowering them to take ownership of their personal goals and achievements.
Maintained detailed documentation of client progress, ensuring program effectiveness and compliance with regulatory requirements.
Machine Operator/Quality Control Inspector
Adecco:USA
06.2016 - 06.2017
Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
Collaborated with team members to optimize production processes and improve overall performance.
Followed detailed instructions to operate machines with accuracy and produce quality products.
Set up and adjusted equipment and properly configured machines for daily operation.
Complied with company and OSHA safety rules and regulations.
Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
Group Home Manager/Direct Care Staff
A-Trinity HCS
09.2014 - 06.2016
Provided ongoing behavioral management.
(IADLs) Helped individuals achieve their daily and monthly goals.
Made sure the all staff and clients had everything they needed at the group home.
Assisted residents with basic hygiene and healthcare needs.
Ensured proper medication administration for all residents through close coordination with healthcare providers and careful record-keeping practices.
Maintained adequate coverage for residents' needs without exceeding budget targets by coordinating schedules and team workflows.
Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
Developed trusting relationships with each resident through empathy-based interactions focusing on trust-building techniques.
Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
Offered learning opportunities to help residents develop important life skills.
Mentored new staff members, providing support and guidance in order to foster professional growth and development within their roles.
Maintained compliance with state regulations, completing detailed documentation for licensing requirements and audits.
Laundry/Housekeeping Aide
Healthcare Services Group
06.2015 - 12.2015
Ensured that all residents clothing, sheets, and other linens were gathered and returned in a timely manner.
Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each shift.
Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
Conducted routine inspections of guest rooms and public spaces to ensure adherence to cleanliness standards.
Performed deep-cleaning tasks on a regular basis, ensuring the long-term preservation of hotel assets such as furniture and fixtures.
Material Handler/Quality Control Inspector
Kelly Services
01.2012 - 07.2014
efficiently sorted through trays of mail cross-checking for proper insertion.
Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
Packed items into appropriate containers for shipment after cross-referencing addresses, font, cut, envelope, and postage to ensure that items where shipped to the appropriate location.
Transported inventory items to appropriate locations.
Facilitated smooth operations, coordinating with various departments to fulfill material requests promptly.
Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
Education
High School Diploma -
Texas Success Academy
Arlington, TX
Skills
Machining
Attention to detail
Time Management
Punctual and Reliable
Problem Solving
Medication Administration
Communication
Patient observation
Empathy
Interpersonal Skills
Data Entry
Behavior Management
RF Scanner
Material Handling
Certification
Driver's License (Class C)
Additional Information
Reduced 75% of behavioral outburst in the first 30 days by getting to know the individuals., Saved company from a huge penalty fine in my first 90 days by catching a printing error.
Personal Information
Title: Highly Motivated Healthcare and Warehouse Professional