Keiley Garrett
Summary
I'm a highly motivated individual always striving to find new experiences and ensure the jobs I apply for are ones I will not only enjoy but thrive in. I'm unique in the sense I have a job bucket list where I put down certain jobs I'd like to have before finally settling on Forensic Botany. That way I'm satisfied with my end goal and don't feel the need to quit and try another job only a year in. Ever since I've moved to Oregon my passion for exploration and making new connections has been reignited and I have already learned lots since I've been here and am always willing to learn more. Getting to know my coworkers and even befriending them has been one way I've gone about this, and they've even learned some things from me just because I've been exploring places they never even knew existed! I adore jobs that let me express my creativity since I'm an artist and have been in band and theater in the past.
Overview
3
3
years of professional experience
Work History
Host
Outback Steakhouse
6260 Keizer Station Blvd, Keizer, OR 97303
03.2024 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Apparel Associate
Kroger / Fredmeyer's
Salem, Oregon
10.2023 - Current
- Worked with fellow team members to get projects done while strengthening bonds within the team to create a more positive work environment
- Performed daily maintenance such as adjusting hanging and folded clothing, returning clothes to their proper location, determining if damaged clothing was shrink, salvage, or donates; dusting, sweeping, and waxing the department; making display fixtures that are appealing to the eye, cashiering for customers and making conversation with them, and completing any projects I may have been assigned
- Accomodated team members and customers based on their needs
- Ensured compliance with all safety standards in the workplace while handling products
- Demonstrated flexibility in adjusting work hours when necessary during peak seasons
- Utilized product knowledge to provide recommendations to customers that met their individual needs
- Operated cash register efficiently to complete transactions quickly and accurately
- Handled special requests from customers in a timely manner while maintaining a positive attitude
- Fostered an atmosphere of trust between staff members through open communication and respect for one another's opinions
- Provided exemplary customer service by addressing inquiries promptly and professionally
- Maintained up-to-date knowledge of current trends in the apparel industry
- Assisted customers with selecting apparel items and provided fashion advice based on their individual needs
- Assisted customers with bagging groceries, loading them into their vehicles, and providing other services as needed
- Kept the entire store regardless of department clean and organized
- Collected carts from the parking lot and store entrances
- Cleaned spills and disposed of waste to maintain store tidiness
- Demonstrated strong customer service skills by helping customers locate items in store
- Greeted customers in a friendly and professional manner
- Cleaned and mopped store restrooms and stalls.
Courtesy Clerk
Kroger / King Soopers
Monument, Colorado
07.2022 - 06.2023
- Worked with fellow team members to get projects done while strengthening bonds within the team to create a more positive work environment
- Performed daily maintenance such as adjusting hanging and folded clothing, returning clothes to their proper location, determining if damaged clothing was shrink, salvage, or donates; dusting, sweeping, and waxing the department; making display fixtures that are appealing to the eye, cashiering for customers and making conversation with them, and completing any projects I may have been assigned
- Accomodated team members and customers based on their needs
- Ensured compliance with all safety standards in the workplace while handling products
- Demonstrated flexibility in adjusting work hours when necessary during peak seasons
- Utilized product knowledge to provide recommendations to customers that met their individual needs
- Operated cash register efficiently to complete transactions quickly and accurately
- Handled special requests from customers in a timely manner while maintaining a positive attitude
- Fostered an atmosphere of trust between staff members through open communication and respect for one another's opinions
- Provided exemplary customer service by addressing inquiries promptly and professionally
- Maintained up-to-date knowledge of current trends in the apparel industry
- Assisted customers with selecting apparel items and provided fashion advice based on their individual needs
- Assisted customers with bagging groceries, loading them into their vehicles, and providing other services as needed
- Kept the entire store regardless of department clean and organized
- Collected carts from the parking lot and store entrances
- Cleaned spills and disposed of waste to maintain store tidiness
- Demonstrated strong customer service skills by helping customers locate items in store
- Greeted customers in a friendly and professional manner
- Cleaned and mopped store restrooms and stalls.
Team Member
Popeyes Louisiana Kitchen
Monument, Colorado
07.2021 - 08.2022
- Answered customer questions and directed patrons to appropriate store locations according to needs
- Reduced customer wait times by utilizing swift bagging techniques
- Gathered returned and unwanted items from patrons and customer service stations for reshelving
- Arranged items on shelves and returned products to correct aisle locations
- Loaded customer vehicles with groceries and carried out large items
- Retrieved carts for customers from parking lots and storage areas
- Packaged and carried out purchased items to customer vehicles
- Assisted in prompt clean-up of spills, eliminating potential hazards and preventing accidents
- Trained newly hired clerks regarding store policies and customer service practices
- Performed routine cleaning tasks such as sweeping floors, washing windows, dusting shelves
- Maintained a neat and orderly work area at all times
- Followed proper food safety procedures when stocking refrigerated items
- Carried out price checks and answered customer questions
- Utilized excellent organizational skills to ensure efficient workflow during shift
- Organized backroom storage areas to maintain safety standards and maximize available space
- Organized and replenished checkout stands with appropriate supplies and products
- Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems
- Communicated effectively with customers, supervisors, and team members
- Performed opening and closing duties, including store cleaning and restocking
- Arrived on time for shifts and adhered to company dress code guidelines
- Developed strong customer service skills and interpersonal communication abilities by working with a diverse group of customers
- Assisted new employees during training sessions
- Notified supervisors of item shortages to replenish inventory
- Corrected order and product mistakes by assisting customers with returns and refunds
- Utilized effective time management techniques to prioritize tasks and meet deadlines efficiently.
Education
High School Diploma -
Palmer Ridge High School
Monument, Colorado05.2023
Skills
- Garment Care
- Stock Replenishment
- Performance Metrics
- Fashion Knowledge
- Interpersonal Skills
- Organizational Skills
- Teamwork Abilities
- Time Management
- Order Processing
- Decision Making
- Visual Merchandising
- Inventory Management
Customer Service
Team Collaboration
Multitasking proficiency
Effective Time Management
Personal Information
Title: ESCAPE ROOM ASSOCIATE
References
Ethan Cross - Kroger / Fredmeyer's, Fuel Station Manager Brother, (719) 401-8209, ethanbcross@gmail.com
Timeline
Host
Outback Steakhouse
03.2024 - Current
Apparel Associate
Kroger / Fredmeyer's
10.2023 - Current
Courtesy Clerk
Kroger / King Soopers
07.2022 - 06.2023
Team Member
Popeyes Louisiana Kitchen
07.2021 - 08.2022
High School Diploma -
Palmer Ridge High School