Keiley Harrison
Harlan,KY
Summary
Compassionate and results-driven recovery and behavioral health professional with extensive experience in addiction counseling, case management, and clinical support. Expertise in leading teams and facilitating both group and individual therapy sessions, fostering recovery-focused communities that empower clients. Strong background in program development, peer support, and client advocacy effectively balances empathy with accountability to promote client growth, resilience, and long-term success. Recognized for delivering high-quality client support through effective collaboration within multidisciplinary teams, consistently achieving client-centered goals while excelling in crisis intervention and resource coordination.
Overview
8
8
years of professional experience
1
1
Certification
Work History
DUI Instructor
Harlan Recovery Services
Harlan, KY
03.2026 - Current
- Crafted and implemented comprehensive lesson plans that promote active participation and enhance educational results.
- Analyzed student performance through consistent assessments and delivered customized feedback to enhance learning outcomes.
- Led dynamic workshops focused on cultivating recovery skills and advancing personal development initiatives.
- Developed and implemented mentorship programs for new instructors, promoting teamwork and engagement within the learning community.
Targeted Case Manager
Harlan Recovery Services
Harlan, KY
12.2025 - Current
- Designed and implemented individualized service strategies to enhance client satisfaction and goal achievement.
- Facilitated collaboration among multidisciplinary teams to optimize client care delivery.
- Streamlined client access to community resources, ensuring comprehensive support services.
- Oversaw client progress through systematic assessments and modified plans as needed.
- Developed and executed crisis intervention strategies aimed at providing support during high-stress situations for clients.
- Executed strategic enhancements to optimize case documentation and tracking systems, supporting operational effectiveness.
- Established and strengthened connections with key stakeholders in healthcare and government sectors to enhance collaborative efforts.
Men’s Facility Supervisor
Harlan Recovery Services
Harlan, KY
12.2023 - 12.2025
- Assessed client needs and implemented personalized support strategies to promote recovery from substance use and mental health challenges.
- Coordinated and conducted group therapy sessions focused on equipping participants with effective coping mechanisms, stress management techniques, and relationship-building skills.
- Monitored and documented patient information meticulously to ensure compliance with HIPAA and facilitate effective outcome tracking.
- Supported residents in mastering essential life skills and creating effective long-term recovery plans.
- Supervised daily facility operations, guaranteeing alignment with safety standards and company policy requirements.
- Analyzed workforce needs and coordinated staff schedules to improve productivity and streamline resource management.
Owner / Horse Breeder & Trainer
AK Stables
Maysville, KY
03.2020 - 01.2023
- Implemented training programs and show preparation strategies to enhance the performance and welfare of horses in a 30-acre breeding operation.
- Oversaw comprehensive operations of boarding farm, integrating financial oversight with client engagement strategies.
- Developed comprehensive training programs focused on promoting discipline skill enhancement and driving performance excellence.
- Implemented and monitored daily operational procedures at equestrian facility, prioritizing safety and efficiency for all activities.
- Facilitated training sessions focused on advancing staff proficiency in horse care practices and riding methodologies.
Restaurant General Manager
Earth and Ocean Group
Cincinnati, OH
08.2021 - 10.2022
- Coordinated operational activities at three restaurant locations, focusing on effective staff scheduling and superior guest service delivery.
- Executed strategic staffing and training initiatives to facilitate smooth operations at newly opened restaurant location.
- Implemented process improvements and provided leadership to elevate customer experience and boost team productivity.
- Managed daily activities to uphold superior service quality and enhance operational efficiency in all areas of the restaurant.
- Facilitated the development and implementation of training programs focused on boosting team capabilities and ensuring high levels of customer satisfaction.
- Implemented structured interview processes to identify, train, and oversee qualified personnel.
Lead Server / Trainer
J. Alexander's Restaurants
Lexington, KY
01.2018 - 08.2019
- Facilitated high-quality dining service and guided new staff through training and mentorship programs.
- Drove enhancements in operational workflow and service quality by prioritizing leadership training and comprehensive staff development programs.
- Guided new servers in mastering menu details and delivering exceptional customer service through structured mentorship.
- Developed instructional content focused on improving server performance while maintaining compliance with established operational standards.
Education
Master of Education - Mental Health Counseling
University of The Cumberlands
Williamsburg, KY12-2027
Bachelor of Science - Counseling & Human Services
Lindsey Wilson University
Columbia, KY12-2025
Associates - Human Services
Southest Technical College
Harlan, KY05-2024
Skills
- Counseling for addiction and mental health
- Client advocacy and support services
- Crisis management and support
- Team leadership and development
- Collaborative teamwork experience
- Commitment to ethical standards
- Effective service management
- Strategic issue analysis
- Case review
- Proficient in task management
- Cross-functional collaboration
- Interpersonal communication skills
- Data management skills
Accomplishments
- Registered Peer Support Specialist in the state of Kentucky Board of Alcohol and Drugs
- CSA Certified
- KOG (AODE) DUI Certified
- Understands Medicaid and Billing
- Proficient in Bestnotes
- NARR knowledgeable and up to date with standards
- NARCAN certified
- De-escalation trained
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Over 8 years of management experience and 4 years of supervisory leadership.
Certification
- Targeted Case Management (TCM)
- Case Management (SUD &SMI)
- Registered Peer Support Specialist (RAPSS)
- Clinical Services Assistant (CSA)
- Driver’s License (Valid through Apr. 2028)
Timeline
DUI Instructor
Harlan Recovery Services
03.2026 - Current
Targeted Case Manager
Harlan Recovery Services
12.2025 - Current
Men’s Facility Supervisor
Harlan Recovery Services
12.2023 - 12.2025
Restaurant General Manager
Earth and Ocean Group
08.2021 - 10.2022
Owner / Horse Breeder & Trainer
AK Stables
03.2020 - 01.2023
Lead Server / Trainer
J. Alexander's Restaurants
01.2018 - 08.2019
Master of Education - Mental Health Counseling
University of The Cumberlands
Bachelor of Science - Counseling & Human Services
Lindsey Wilson University
Associates - Human Services
Southest Technical College