Keillan Miller

Trained and mentored 171 multi-service students annually in the DoD Physical Therapy Technician Program, improving graduation rates from 48% to 90% within 12 months by teaching 42 units and providing tailored support to at-risk students.

Led the implementation of a fully digital course by organizing and purging over 1,000 exams, uploading 16 online tests, and creating three Excel grading spreadsheets to track and manage academic data.

Pioneered telehealth care services, successfully reviewing and booking 145 virtual patient consults, increasing access to care for 80,000 joint personnel.

Managed clinic access and optimized scheduling by creating a template for an additional Occupational Therapist, adding 16 appointments to improve patient flow and service efficiency.

Established a FEMA Type 1 Covid Vaccination Site, collaborating with 19 organizations to facilitate the distribution of 202,000 doses to support community health efforts.

Oversaw schedules for 3 providers and 6 technicians, ensuring efficient resource allocation and consistent operational performance.