Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Timeline
Generic

Keilon Faraj

Pearland,TX

Summary

Reliable Front of House Employee with demonstrated experience in hospitality and service industry. Strengths include exceptional customer service, effective communication skills, and ability to handle high-pressure situations with grace. Contributed significantly to overall guest satisfaction and positive dining experiences in previous roles. Reliable fast food worker experienced in basic food and beverage preparation. Maintains clean, tidy spaces to entice customers and encourage business. Always ready to help team members and assist customers. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Resourceful Team Trainer known for high productivity and efficient task completion. Skilled in developing comprehensive training programs, implementing effective coaching strategies, and managing team dynamics to enhance performance. Excel in communication, leadership, and problem-solving, ensuring seamless operations and team cohesion.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Front of House Employee

Chick-fil-A
Pearland, Texas
08.2024 - 07.2025
  • Greeted and welcomed guests upon arrival at the establishment.
  • Assisted with menu explanations and provided recommendations to enhance dining experience.
  • Maintained cleanliness and organization of the front of house area throughout shifts.
  • Handled customer inquiries, complaints, and feedback to ensure satisfaction.
  • Greeted customers and provided friendly customer service.

Cashier

Whataburger
Houston, TX
04.2023 - 06.2024
  • Processed returns and exchanges of merchandise per store policies.
  • Issued receipts, refunds, and credits to customers accurately.
  • Operated cash register efficiently, processing various payment methods.
  • Balanced daily transactions using computerized point-of-sale system.
  • Maintained checkout area cleanliness, including registers and countertops.

Team Trainer

Whataburger
Houston, Texas
04.2023 - 06.2024
  • Conducted training sessions to enhance team skills and knowledge development.
  • Created training materials to increase employee engagement and learning effectiveness.
  • Trained employees on various job positions to ensure role coverage.
  • Collaborated with management to identify improvement areas in organizational processes.
  • Delivered constructive feedback and individualized coaching to enhance employee performance.
  • Facilitated both group and personalized needs-based training for staff.

Education

High School Diploma -

Pasadena Memorial High School
Pasadena, TX
05-2024

Skills

  • Attention to detail
  • Cash handling
  • Customer inquiries and service
  • Team collaboration and building
  • Time management
  • Communication skills
  • Menu knowledge
  • Cleaning processes
  • Problem solving and adaptability
  • Order preparation
  • POS system training
  • Mentorship and employee motivation
  • Sales expertise

Languages

English
Full Professional

Certification

  • Safe2Serve

Accomplishments

  • Team Trainer at Whataburger

Timeline

Front of House Employee

Chick-fil-A
08.2024 - 07.2025

Cashier

Whataburger
04.2023 - 06.2024

Team Trainer

Whataburger
04.2023 - 06.2024

High School Diploma -

Pasadena Memorial High School