Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Keily Antigua

Orlando,FL

Summary

Motivated and dependable bilingual professional seeking a position as a receptionist, cashier, or sales associate. Over two years of experience in a fast-paced customer service environment. Strong communication skills, a creative mindset, and the ability to solve problems quickly while maintaining a positive attitude. Fluent in English and Spanish.

Overview

2
2
years of professional experience

Work History

Team Leader

Crumbl Cookies
Orlando, FL
03.2023 - Current
  • Supervised daily operations to ensure efficient cookie production and quality control.
  • Trained new team members on safety protocols and operational procedures.
  • Communicated with management regarding team performance and operational challenges.
  • Enforced cleanliness standards in the baking area following health regulations.
  • Assisted in customer service tasks, addressing inquiries and resolving issues promptly.

Education

High School Diploma -

Dr Phillips High School
Orlando, FL
06-2024

Associate of Arts - Clinical Psychology

Valencia College
Orlando, FL

Skills

  • Team leadership
  • Customer service
  • Problem analysis
  • Effective communication
  • Training and development
  • Quality control

Languages

Spanish
Native/ Bilingual
Portuguese
Limited

Timeline

Team Leader

Crumbl Cookies
03.2023 - Current

High School Diploma -

Dr Phillips High School

Associate of Arts - Clinical Psychology

Valencia College