Keily Roman

• Managed banking reconciliations and monthly balance sheet statements.
• Managed journal entries, collection efforts, reconciliations, and payroll processing.
• Completed bi-weekly payroll for company employees.
• Generated monthly and quarterly financial statements for executive review.
• Managed successful audits by collaborating effectively with internal and external auditors.

• Supervised daily operations to ensure compliance with policies and regulations.
• Led team in achieving service excellence through effective training and mentorship.
• Streamlined workflow processes, enhancing efficiency and member satisfaction.
• Managed branch staff performance, providing coaching to improve individual skills.
• Handled escalated customer complaints professionally while working towards swift resolutions that maintained client satisfaction levels.

Cashier

Process merchandise returns.

Greet customers, assist in sales floor.

Perform other job duties as assigned.

Assemble financial data for monthly supervisory meetings.

Verify company credit card transactions.

Reconcile general ledgers on a daily basis.

Record keeping for audit purposes.

Maintain orderly financial records.

Assist accounting personnel.

Perform other duties assigned.

General Accounting

Open and close accounts.

Work with members on a daily basis.

Cash handling, daily transaction reconciliation.

Cross-sell products and services.

Assist in all clerical responsibilities within the credit union.

Customer service, answering and referring financial questions.

Process banking transactions; check cashing, deposits and withdrawals, funds transfers, loan payments. 

Payroll balancing and posting.

Balance ATM machine (weekly basis).

Prepare routine entries and post financial transactions.

Perform various projects as assigned.