Keilyn Garcia
Hialeah,FL
Summary
Hardworking professional offering several years of experience in retail. Solid team player with upbeat, positive attitude and commitment to providing excellent customer service. Proficient in dealing with customers, helping them find what they need, resolving complaints, and training newly hired cashiers. Friendly multitasker with in-depth knowledge, and willing to learn more.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Head Cashier
Discovery Clothing
Hialeah Gardens, FL
12.2022 - 06.2025
- Assisted customers at checkout by providing excellent customer service and resolving any issues that arose.
- Assisted other departments when needed by providing additional support during busy periods.
- Provided guidance on difficult transactions or inquiries from customers regarding products or services offered in the store.
- Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
Education
Associate of Arts - Psychology
Miami Dade College
Miami, FL05-2025
Skills
- Effective communication
- Conflict resolution
- Time management
- Multi-tasking
- Verbal/written communication
Certification
- RBT License
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Head Cashier
Discovery Clothing
12.2022 - 06.2025
Associate of Arts - Psychology
Miami Dade College
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