Keilyn Reed
New York
Summary
Dedicated lifeguard and customer service professional with strong emergency response skills. Experienced in educating patrons on safety protocols, ensuring adherence to regulations, and collaborating with team members to maintain a safe environment. Dynamic professional with a background in customer service and safety management. Skilled in effective communication and adaptability, consistently resolving customer inquiries and contributing to team goals. Prepared to enhance customer experiences and promote safety awareness. Adaptable individual with experience in high-pressure environments, excelling in customer service and emergency response. Known for exceptional communication skills and teamwork, ready to contribute to safety and customer satisfaction in a dynamic setting. Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Lifeguard
NFC Amenity
Manhattan
12.2024 - 07.2025
- Monitored pool area for safety and ensured adherence to rules.
- Responded quickly to emergencies and administered first aid as needed.
- Conducted regular safety checks of equipment and facilities for proper functioning.
- Educated patrons on water safety practices and pool regulations.
- Assisted with maintaining cleanliness of pool area and surrounding facilities.
- Collaborated with team members during training sessions to enhance skills.
- Reported any unsafe conditions or incidents to supervisors promptly.
Retail Sales Associate
Kloks by Lisa
Bronx
02.2025 - 06.2025
- Maintained store displays and ensured products were well-stocked.
- Operated point-of-sale system for transactions and returns.
- Handled customer inquiries and resolved issues efficiently.
- Collaborated with team members to meet daily sales goals.
- Conducted inventory checks and organized merchandise in stockroom.
- Educated customers about promotions and new product offerings.
- Participated in training sessions to enhance product knowledge and skills.
Barista
Starbucks
Manhattan
02.2024 - 11.2024
- Prepared and served a variety of coffee beverages and specialty drinks.
- Operated espresso machines and other equipment to ensure quality standards.
- Maintained cleanliness of workstations, equipment, and dining areas daily.
- Assisted customers with menu selections and provided excellent customer service.
- Managed cash register transactions accurately during busy shifts.
- Collaborated with team members to fulfill orders efficiently during peak hours.
Education
High School Diploma -
Saint Vincent Ferrer
Manhattan, NY06-2025
Skills
- Customer service
- Team collaboration
- Time management
- Safety awareness
- Sales techniques
- Inventory management
Affiliations
- I am very punctual and give %110 of myself in all that I do. I am reliable and dependable at all times.
Certification
- I have my lifeguarding and water safety instructors license. I also have a skydiving license.
Languages
English
Professional
Portuguese
Professional
Timeline
Retail Sales Associate
Kloks by Lisa
02.2025 - 06.2025
Lifeguard
NFC Amenity
12.2024 - 07.2025
Barista
Starbucks
02.2024 - 11.2024
High School Diploma -
Saint Vincent Ferrer
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