Summary
Overview
Work History
Education
Skills
Education - Certificates
Timeline
Generic

KEINYRA CLINTON

Woodland Hills,CA

Summary

Dedicated and detail-oriented professional with 7 years of experience in leadership, sales, and customer service. Currently pursuing a medical assistant program to enhance skills in clinical procedures and patient care. Committed to fostering positive relationships and improving operational efficiency in a fast-paced environment. Seeking opportunities to leverage my expertise in a business professional setting.

Professional with experience in healthcare support, skilled in managing patient interactions and administrative tasks. Known for strong collaboration with teams, adapting to changing needs, and consistently achieving results. Proficient in scheduling, patient communication, and problem-solving, with focus on delivering quality service and ensuring patient satisfaction. Reliable and flexible, contributing effectively to team goals and patient care excellence.

Overview

8
8
years of professional experience

Work History

Patient Service Rep

RadNet
07.2024 - Current
  • Managed patient scheduling, including appointment bookings, cancellations, and rescheduling, ensuring optimal clinic workflow and minimal delays.
  • Verified insurance information, processed pre-authorizations for medical imaging services, and coordinated billing inquiries with patients and insurance providers.
  • Collected and updated patient demographics, medical histories, and necessary documentation, ensuring compliance with HIPAA regulations.
  • Served as a primary point of contact for patients, addressing inquiries, explaining procedures, and offering exceptional customer service to ensure a positive experience.
  • Handled front desk operations, including phone management, patient check-in/check-out, and processing payments for services rendered.
  • Collaborated with radiologists, technologists, and medical staff to streamline patient flow and ensure timely delivery of imaging services.
  • Assisted with administrative duties such as managing medical records, maintaining scheduling software, and processing patient intake forms.

Sales Team Leader

Prestige Marketing
01.2020 - 03.2024
  • Led a sales team to consistently meet and exceed sales targets, driving growth and contributing to overall company revenue.
  • Recruited, developed, and mentored top sales talent, building a high-performing team that consistently achieved key performance metrics.
  • Developed and implemented training programs that enhanced team skills, resulting in improved performance and higher conversion rates.
  • Cultivated strong customer relationships, increasing satisfaction and loyalty through proactive follow-ups and personalized service.
  • Analyzed sales data to identify trends, refine strategies, and optimize business development efforts for long-term success.
  • Collaborated with management to improve sales processes and streamline operations, boosting team productivity and efficiency.

Representative

Sitel Operations LLC
03.2018 - 01.2020
  • Addressed and resolved customer inquiries related to credit and debit card issues, ensuring prompt, accurate, and effective solutions.
  • Managed dispute processes, providing clear and detailed account information to help customers navigate complex issues and maintain satisfaction.
  • Maintained thorough documentation of customer interactions, utilizing insights to identify trends and improve service delivery.
  • Collaborated with colleagues to exchange best practices, contributing to enhanced team performance and operational efficiency.

Assistant Manager

Little Caesars Pizza
05.2017 - 01.2020
  • Supervised daily operations to ensure compliance with safety protocols, food quality standards, and company policies, maintaining a high level of consistency and customer satisfaction.
  • Optimized team performance by effectively managing staff schedules and assignments, ensuring seamless operations during peak hours and high-traffic periods.
  • Led training and development for new employees, equipping them with the necessary skills and knowledge to uphold service standards and operational procedures.
  • Cultivated a positive, collaborative work environment, fostering teamwork, open communication, and a strong sense of camaraderie among staff.
  • Monitored inventory levels and coordinated supply orders to ensure adequate stock, minimizing disruptions and supporting smooth day-to-day operations.

Education

MEDICAL ASSISTANT -

CareerStep
Lehi, UT
12-2025

BBA - Business Administration And Management

Western Governors University
Salt Lake City, UT
06-2025

Skills

  • Management Skills
  • Detail-Oriented
  • Critical Thinking
  • Leadership
  • Adaptability
  • Knowledge Of HIPAA Regulations
  • Time management
  • Effective Communication
  • Business Finance Foundation
  • Customer Relationship Management

Education - Certificates

Medical Assistant Program, 01/01/24

Timeline

Patient Service Rep

RadNet
07.2024 - Current

Sales Team Leader

Prestige Marketing
01.2020 - 03.2024

Representative

Sitel Operations LLC
03.2018 - 01.2020

Assistant Manager

Little Caesars Pizza
05.2017 - 01.2020

MEDICAL ASSISTANT -

CareerStep

BBA - Business Administration And Management

Western Governors University
KEINYRA CLINTON