Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keion Caffey

Lansing,IL

Summary

Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 10+ years of experience working in busy retail environments.

Overview

6
6
years of professional experience

Work History

Freezer Cooler Associate

Sams Club
09.2022 - Current
  • Maintained clean, orderly work environment free of hazards.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Helped train new employees in safe practices and warehouse procedures.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Operated equipment while observing standard safety procedures.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Assembled pallets and crates for secure transportation of materials.

Warehouse Associate

Best Buy
01.2022 - 06.2022
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Checked packages and merchandise for damage and notified vendors.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Consistently lifted materials weighing as much as75+ pounds.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.

Sales Associate Specialist

Best Buy
05.2021 - 01.2022
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Maintained clean sales floor and straightened and faced merchandise.

Pawnbroker

Cash America
01.2019 - 04.2021
  • Negotiated sale prices to reach target profit margins while reaching suitable pricing for customer.
  • Performed store open and close procedures as part of shift responsibilities.
  • Priced and resold items that remained unclaimed by owners.
  • Received and processed payments for loan values and item purchased, recording transactions in [Type] system.
  • Estimated value and gave appraisals of merchandise for prospective clients.
  • Welcomed customers to shop and offered to answer questions on merchandise.
  • Complied with local, state and federal laws in reviewing identification, obtaining thumbprints and verifying serial numbers against law enforcement databases.
  • Assisted clients with merchandise questions regarding musical instruments, jewelry and electronics.
  • Monitored day-to-day activities of shop, communicating issues with shop owners and closely watching over inventory.
  • Prepared all paperwork, checked identifying information and documented transactions.
  • Organized store shelves to display most attractive inventory.
  • Assessed quality and value of incoming items and offered customers loans.
  • Greeted incoming customers and offered to evaluate and assess items for appraisal.

CAP 2 Associate

Walmart
03.2017 - 01.2019
  • Maintained merchandise presentation by removing damaged goods, stocking, and rotating merchandise and signing and pricing merchandise.
  • Maintained clean, safe work environment by managing trash, sweeping and performing other cleaning processes.
  • Monitored and adhered to company safety regulations and policies.
  • Moved excess materials to proper storage location.
  • Counted supplies in stock room and posted totals to inventory records using RF scanner.
  • Offered informed suggestions to improve processes and productivity.
  • Organized on-site stockroom to maximize existing space and improve efficiency, boosting efficiency [Number]%.
  • Verified inventory computations by comparing to physical counts of stock, efficiently investigating discrepancies and adjusting errors.
  • Stocked designated items on shelves, end caps and displays.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Greeted store customers and discussed needs.
  • Stocked shelves, racks and cases with new or transferred merchandise.
  • Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
  • Stocked shelves to match planogram images and instructions.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Moved cardboard, plastic ties and other debris from unboxing to trash.
  • Interacted with guests in friendly and knowledgeable way.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.

Education

No Degree - Psycholgoy

Millikin University
Decatur, IL

Skills

  • Stock Management
  • Brand Representation
  • Customer Relations
  • Customer Service
  • Team Development
  • Data Evaluation
  • Critical Thinking
  • Project Management Abilities
  • Order Processing
  • Sales Expertise
  • Active Listening
  • Stockroom Procedures
  • Prioritization
  • Proofreading
  • Daily Logs
  • Physical Strength and Stamina
  • Shipment Procedures
  • Product Availability
  • Detailed Product Information
  • Shelf Restocking
  • Maintaining Clean Work Areas
  • Reading Comprehension
  • Inventory Records
  • Payment Processing
  • Inventory Management
  • Order Shipping
  • Inventory Management
  • Security Standards
  • Due Diligence
  • Cash Register Operation
  • Inventory Coordination
  • Sales Goals
  • Pricing Strategies
  • Shipping and Receiving
  • Customer Order Fulfillment
  • Warehouse Operations
  • Lifting and Sorting
  • General Housekeeping

Timeline

Freezer Cooler Associate

Sams Club
09.2022 - Current

Warehouse Associate

Best Buy
01.2022 - 06.2022

Sales Associate Specialist

Best Buy
05.2021 - 01.2022

Pawnbroker

Cash America
01.2019 - 04.2021

CAP 2 Associate

Walmart
03.2017 - 01.2019

No Degree - Psycholgoy

Millikin University
Keion Caffey