Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

KEION FREEMAN

Statesboro,GA
KEION FREEMAN

Summary

Accomplished store manager with a proven track record of creating a collaborative and high-performing atmosphere to deliver exceptional customer experiences and foster brand loyalty. Adept at effectively managing and adapting processes to dynamic conditions, resulting in increased efficiency and maximized profits. Recognized as a motivational leader, skilled in building strong relationships with customers, employees, and senior management. Seeking opportunities in the funeral service industry and other fields, leveraging a diverse skill set as a jack of all trades.

Overview

8
years of professional experience
1
Certification

Work History

Criag R. Tremble Funeral Home

Social Media Manager/ Director In Training
02.2023 - Current

Job overview

  • Managed multiple social media platforms, ensuring a consistent brand voice and message.
  • Boosted engagement rates with the creation of compelling and visually appealing content.
  • Optimized posting schedules based on platform-specific analytics to maximize content visibility.
  • Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
  • Maintained a clean and welcoming visitation area, allowing families to grieve and remember their loved ones in a comforting space.
  • Collaborated with the funeral director to ensure smooth and efficient operation of daily services, resulting in positive feedback from clients.
  • Developed relationships with local vendors such as florists, caterers, musicians, and photographers to provide seamless coordination for funeral services.
  • Picked up deceased at private homes, hospitals and county morgues.
  • Supported grieving loved ones through difficult time and aided with details such as obituary notice wording.
  • Coordinated transportation of remains between medical facilities, funeral home and burial locations.
  • Embalmed human remains to slow decomposition.

PARKER’S CONVENIENCE STORE

Assistant Store Manager
08.2019 - Current

Job overview

  • The main goal is to help customer have a better store experience
  • The CSR just have little chores to do thru out the shift.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives and attain advancement.
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.

Fripp Island Resort/ Proof Of The Pudding

HOUSEMAN
06.2017 - 08.2019

Job overview

  • FRIPP ISLAND RESORT PROOF OF THE PUDDING
  • Hosting and seating guest
  • Taking food to guest
  • Preparing food to be cook
  • Make salad and desert for guest
  • Reorganization the kitchen
  • Unload and restock food
  • Gathered linen supplies and organized linen closets for prompt room restocking.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Disposed of trash and recyclables each day to avoid waste buildup.

Education

Gupton Jones College of Funeral Service
Decatur, GA

Associate In Mortuary Science from Funeral Service And Mortuary Science

BEAUFORT HIGH SCHOOL

HIGH SCHOOL DIPLOMA from Interior Design

University Overview


  • Member of NHSHS
  • 3.3 GPA
  • Upward Bound Member
  • ETS Member
  • Marching Band Member

BJ ACE
Ridgeland, SC

Building Construction Certification from Building Construction
05-2018

University Overview

- JASPER ACE, GPA in ACE was 4.0, I had a passion for build construction. I always want to learn more and so that keep me going in the program.

Skills

  • POS systems operations
  • Goals and performance
  • Customer experience
  • Sales and marketing
  • Employee scheduling
  • Systems and software programs
  • Business development and planning
  • Database Management
  • Staff Management
  • Staff Scheduling
  • Operations
  • Teamwork and collaboration
  • Content creation
  • Photo and video editing
  • Social media management
  • Critical thinking
  • Attention to detail
  • Facebook, instagram, linkedin
  • Community engagement
  • Visual design

Certification

  • SERV Safe certified
  • CPR certified

Timeline

Social Media Manager/ Director In Training

Criag R. Tremble Funeral Home
02.2023 - Current

Assistant Store Manager

PARKER’S CONVENIENCE STORE
08.2019 - Current

HOUSEMAN

Fripp Island Resort/ Proof Of The Pudding
06.2017 - 08.2019

Gupton Jones College of Funeral Service

Associate In Mortuary Science from Funeral Service And Mortuary Science

BEAUFORT HIGH SCHOOL

HIGH SCHOOL DIPLOMA from Interior Design

BJ ACE

Building Construction Certification from Building Construction
KEION FREEMAN