Keiona Clark
Compton,CA
Summary
Proven to enhance customer engagement and satisfaction at Knott's Berry Farm, I excel in POS system operation and issue resolution. With a knack for product knowledge and customer service, I consistently improve sales outcomes. My flexible schedule and attention to detail have significantly contributed to a positive shopping environment, showcasing my ability to drive results and foster customer loyalty.
Overview
6
6
years of professional experience
Work History
Associate
Knott's Berry Farm
Buena Park, CA
04.2019 - Current
- Described merchandise and explained use, operation and care.
- Cleaned shelves, counters and tables to maintain organized store.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Performed cash register functions accurately and efficiently.
- Ticketed, arranged and displayed merchandise to promote sales.
- Prepared merchandise for purchase or rental.
- Recommended, selected and located merchandise based on customer desires.
- Bagged or packaged purchases and wrapped gifts.
- Greeted customers to determine wants or needs.
- Assisted customers with selecting items and answering questions about products.
- Helped customers locate items within the store using the inventory system.
Cashier
8 oz Burger Bar
Los Angeles, CA
03.2019 - 03.2019
- Took Orders
- Handed Food to customers
- Cash Handling
Seasonal Worker
Bath & Body Works
Torrance , CA
11.2018 - 11.2018
- Provided excellent customer service at all times.
- Assisted shoppers in locating desired items within the store.
- Sorted merchandise into appropriate departments for display or sale.
Education
Some College (No Degree) - English
Cerritos College
Norwalk, CASkills
- Flexible schedule
- Customer interaction
- Issue resolution
- POS system operation
- Decision-making
- Point of sale operation
- Customer engagement
- Attention to detail
- Product knowledge
- Customer service
Timeline
Associate
Knott's Berry Farm
04.2019 - Current
Cashier
8 oz Burger Bar
03.2019 - 03.2019
Seasonal Worker
Bath & Body Works
11.2018 - 11.2018
Some College (No Degree) - English
Cerritos College
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