Keiona Salley

• Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
• Incorporated multiple types of teaching strategies into classroom.
• Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
• Supported student physical, mental, and social development using classroom games and activities.
• Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
• Organized creative and fun activities, enhancing children's physical, emotional and social well-being.

Administered and documented results of student assessments.

• Planned and implemented lessons using various teaching strategies to meet diverse student needs.
• Communicated with parents regularly to maintain student progress, schedule meetings and increase overall student happiness
• Incorporated exciting and engaging activities to achieve student participation and hands-on learning.

• Completed 30+ outbound sales to prospective customers on behalf

association.

• Established long lasting relationships with new and existing customers

warm, personable and knowledgeable phone interactions.

• Developed and implemented new and improved outbound calling

processes and scripts, resulting in increased sales and caller

engagement

• Utilized scripted sales strategies to converse with customers reached

by manual dialing and automatic system.

• Provided timely, courteous and knowledable responses to information

requests

• Used computer databases to keep track of phone calls, confidential notes about conversations and customer contact information.

Developed favorable customer service relationships and built new, robust customer bases.

• Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
• Dispersed incoming mail to correct recipients throughout the office.
• Collected and entered payment data into the system, maintaining complete confidentiality and accuracy.
• Collected and coded various documents to prepare for filing storage and processing.
• Developed organizational filing systems for confidential customer records and reports.
• Greeted visitors or callers to handle questions or direct to appropriate staff.
• Answered telephones, directed calls and respond to emails.