Keiosha Scott
Olympia,WA
Summary
A recent Washington State Graduate looking to transition into the workforce. I am a very compassionate individual with experience in supporting children, families, and schools through challenging circumstances. My skills can be seen as developing and implementing effective intervention strategies to address emotional, behavioral, and educational needs. I also have a strong ability to collaborate with educators, healthcare professionals, and community agencies to coordinate support services. I would like to further demonstrate my efforts through improving family dynamics and student outcomes through tailored case management and advocacy efforts.
Overview
7
7
years of professional experience
Work History
Server
Budd Bay Cafe
Olympia, WA
05.2017 - Current
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Maintained records of transactions made during shift as required by law or company policy.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Provided exceptional service to high volume of daily customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Volunteer
Community Childcare center
Pullman, WA
04.2024 - 04.2024
- Provided supervision and care to young children ranging from infants to pre-school age.
- Assisted in leading and organizing activities for children such as arts, crafts, games and reading stories.
- Ensured safety of the children by monitoring their play areas and activities throughout the day.
- Developed positive relationships with parents through communication about their child's daily activities.
- Supported teachers in planning lessons that were developmentally appropriate for each age group.
- Followed all state regulations pertaining to childcare facilities including sanitizing materials after use by multiple children.
- Created stimulating learning opportunities through hands-on experience with educational toys and materials.
Education
Psychology
Washington State University
Pullman, WA05-2024
Skills
- Social Work Skills
Behavioral analysis
Diagnosis and treatment
Interpersonal Skills
Organizational Skills
Communication Skills
Problem-Solving
Case Management
Active Listening
Professionalism
Crisis Intervention
Decision-Making
- Domestic Violence Advocate Skills
Client Confidentiality
Safety Planning
Mood disorders knowledge
Patient-centered care
Training delivery
Substance Abuse Knowledge
Adaptability and Flexibility
Client Advocacy
Behavioral therapy
Strategic planner
High-Risk Populations Identification
Case Documentation
Goal Setting
Timeline
Volunteer
Community Childcare center
04.2024 - 04.2024
Server
Budd Bay Cafe
05.2017 - Current
Psychology
Washington State University
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