Weslie Laureano
Oviedo
Summary
Healthcare professional with robust understanding of patient referral systems and proven ability to streamline processes for improved patient care. Known for strong collaborative efforts within teams and consistently achieving desired outcomes. Reliable and adaptable with expertise in managing patient data and coordinating with healthcare providers.
Overview
8
8
years of professional experience
Work History
Referral Coordinator II
Orlando Health
Orlando, FL
03.2024 - Current
- Coordinated patient referrals between primary care and specialty services, ensuring seamless transitions in care.
- Communicated effectively with providers to clarify referral requirements and ensure compliance with protocols.
- Assisted in training new staff on referral processes, improving team efficiency and knowledge sharing.
- Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
- Maintained a high level of accuracy in referral documentation, ensuring smooth transitions between healthcare providers.
- Processed referral requests from patients, doctors and other health care professionals.
- Responded to patient inquiries to offer timely updates regarding referral status.
Registered pharmacy Technician
Walgreens Pharmacy, Oviedo FL
Oviedo, FL
01.2022 - 02.2024
- Dispensed medications accurately while ensuring compliance with pharmacy regulations.
- Managed inventory levels to optimize stock availability and reduce waste.
- Trained new pharmacy technicians on operational procedures and software systems.
- Streamlined medication retrieval processes, enhancing workflow efficiency.
- Conducted quality assurance checks on prescriptions before dispensing to patients.
- Utilized advanced computer systems for prescription processing tasks such as inputting orders, updating patient profiles, and generating labels accurately.
- Demonstrated strong attention to detail when preparing customized compound medications per pharmacist instructions meeting the unique needs of individual patients.
- Effectively managed high-pressure situations by prioritizing tasks focusing on time-sensitive needs.
- Assisted customers in selecting over-the-counter medications, offering guidance on appropriate usage and dosages.
- Administered immunizations in accordance with CDC guidelines and state regulations.
- Trained staff on immunization protocols, ensuring adherence to best practices and safety standards.
Kitchen Manager
Chipotle, Orlando FL
Orlando, FL
12.2020 - 01.2022
- As Kitchen manager, my main job was ensuring the quality and safety of the food. Other responsibilities included making sure that the kitchen is clean, organized and well stocked; and that the equipment is properly maintained and in good condition. I supervised food prep and cooking, ensured portion sizes were being followed, ordered food supplies and kitchen equipment, as needed, and took inventory of stock on-hand.
Supervisor
Earl of Sandwich, Orlando FL
Orlando, FL
10.2018 - 12.2020
- As supervisor, it was my duty to make sure that everything on shift was running as smooth as possible. Since the location was inside Disney Springs it was extremely busy every day and I had the pleasure to interact with people all over the world. Responsibilities included: stocking all the coolers and shelves, cleaning walk-in coolers and dining area, making sandwiches and other items, prepping ingredients for the day, running the cash registers, and greeting customers with a smile.
Education
Applied Physics
University of Central Florida
Orlando, FL05.2026
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Poinciana High School
Kissimmee, FL05.2018
Skills
- Proficient in Microsoft word, excel, and powerpoint
- Am able to multitask well due to my job experiences
- Dedicated employee
- Team player
- Can lead by example
- Exemplary customer service
- Pre-authorizations
- Insurance verification
- Medical terminology
- Accurate documentation
- HIPAA regulations
- Notetaking and documentation
LANGUAGES
English
Spanish
Timeline
Referral Coordinator II
Orlando Health
03.2024 - Current
Registered pharmacy Technician
Walgreens Pharmacy, Oviedo FL
01.2022 - 02.2024
Kitchen Manager
Chipotle, Orlando FL
12.2020 - 01.2022
Supervisor
Earl of Sandwich, Orlando FL
10.2018 - 12.2020
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Poinciana High School
Applied Physics
University of Central Florida