Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills honed at Lowe's and Micheal's. Proven ability to engage guests and maintain cleanliness standards while promoting sustainable Serving at Hawthorn woods. Adept at time management and organizing tasks efficiently to operational flow at Beechie's place.
Overview
7
7
years of professional experience
Work History
Garden Associate
Lowe's
05.2025 - 08.2025
Worked outdoors in weather conditions to care for plants and serve customers.
Watered plants every week and regularly checked for naturally wilted parts to remove.
Maintained walkways and paths throughout gardens for safe navigation.
Maintained a clean and inviting garden center environment for both employees and customers alike.
Sought out customers to help and offered immediate assistance with locating items and making selections.
Completed opening, closing, and shift change tasks efficiently to keep store ready for guests.
Restocked shelves with new plants each day and rotated stock for optimal appearance.
Educated customers on sustainable gardening practices, promoting environmental consciousness.
Server
Hawthorn Woods Care Community
04.2023 - 05.2025
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Bussed and reset tables to keep dining room and work areas clean.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Explained menu items and suggested appropriate options for food allergy concerns.
Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cashier
Micheals Craft Store
11.2021 - 02.2024
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Stocked, tagged and displayed merchandise as required.
Answered questions about store policies and addressed customer concerns.
Office Assistant
Beechie's Place
10.2018 - 06.2019
Maintained confidentiality in handling sensitive information while performing administrative tasks.
Enhanced office efficiency by organizing files, and maintaining a clean workspace.
Facilitated smooth operations by efficiently handling incoming mail, and phone calls.
Prepared and edited documents to produce precise, accurate and professional communication.
Strengthened office organization by implementing new filing systems and digital record-keeping practices.
Expedited document processing with accurate data entry and timely filing.
Education
Some College (No Degree) - Special Education
Louisiana State University
Baton Rouge, LA
05-2028
High School Diploma -
Canon McMillian
Canonsburg, PA
05-2024
Skills
Time management
Positive attitude
Customer service
Organizing and categorizing
Garden maintenance
Watering techniques
Strong work ethic
Guest engagement
Cleanliness standards
Safe food handling
Menu memorization
Service prioritization
Team collaboration
Work ethic and integrity
Patience and empathy
Time management skills
Money handling
Interests
Enjoying the art of baking and pastry-making, experimenting with recipes
Avid Reader
Gardening
Exploring famous landmarks, historical sites, and cultural attractions in a new destination
Cooking
I like looking at the stars and learning about constellations
Volunteering for community initiatives to give back to local communities and make a positive impact
Youth Development Programs
Music
Enjoy hobbies that combine physical activity with outdoor exploration