Summary
Overview
Work History
Education
Skills
Generic

Keira Erickson

Danville,CA

Summary

Proven to excel in fast-paced environments, I leveraged strong customer service and problem-solving skills at The Peasants Courtyard. My ability to adapt and collaborate effectively with teams ensured operational excellence and high customer satisfaction, setting new standards in service delivery. I am seeking an opportunity to use these skills I learned to stretch out of the food-service industry.

Overview

1
1
year of professional experience

Work History

Busser/Food Runner

The Peasants Courtyard
Alamo, CA
04.2024 - 01.2025
  • Coordinated with the kitchen to manage the flow of dishes and optimize service efficiency.
  • Assisted in the training of new bussers, sharing knowledge and best practices.
  • Performed closing duties such as resetting tables, and tidying service areas to prepare for the next day.
  • Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
  • Greeted guests with friendliness and professionalism.
  • Conducted regular checks on customer satisfaction levels during meal service.

Education

San Ramon Valley Highschool
Danville
08.2024 - Current

Skills

  • Strong customer service: skilled at handling inquiries, resolving issues, and ensuring customer satisfaction
  • Teamwork: Ability to work well in a team environment, contributing to achieving sales goals, and collaborating with coworkers to improve sales
  • Problem solving: Ability to analyze customer needs and provide solutions, even in complex or challenging situations
  • Goal-oriented: Strong focus on meeting or exceeding expectations
  • Adaptability: Comfortable working in a fast-paced environment, and adjusting to new products, services, and technologies
  • Upselling: Excels at upselling products and keeping customers hooked

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Keira Erickson