Skilled Area Supervisor offering record of success. Motivational leader and analytical problem solver with a driven and resilient approach. Proficient in departmental practices and needs.
Overview
17
17
years of professional experience
Work History
Area Supervisor
Burlington
Cedar Hill, Texas
06.2023 - Current
Planned and coordinated promotional events to increase customer traffic at store locations.
Determined complete order accuracy by examining merchandise to verify price and quantity.
Resolved customer complaints in a timely manner, escalating when necessary.
Store Manager
Lids
Waxahachie, Texas
06.2021 - 06.2023
Planned special promotions or discounts based on market trends.
Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
Monitored employee performance and identified performance gaps for corrective action.
Assistant Community Manager
Jogip Property Management
Dallas , Texas
09.2010 - 02.2021
Tracked and monitored office supply inventory to restock and purchase new items, including sourcing and selecting best price suppliers.
Acted as consultant to community programs by interpreting regulations and policies.
Drafted and composed correspondence to applicants and residents, including notifications determining residential eligibility.
Store Manager
Shells Gas Station
Lafayette , LA
01.2008 - 04.2009
Planned special promotions or discounts based on market trends.
Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
Monitored employee performance and identified performance gaps for corrective action.