Dynamic individual with expertise in customer service and event planning. Skilled in coordinating community events and analyzing data to drive various initiatives, contributing to improved community involvement and awareness.
Overview
2
2
years of professional experience
Work History
Sustainability Office Assistant
Susquehanna University
Selinsgrove, Pennsylvania
09.2025 - 03.2026
Led projects in Terracycling, sustainability data research, and established campus Sustainability House to foster environmental engagement.
Collaborated with peers to develop and implement sustainability initiatives, enhancing community involvement.
Coordinated community and tabling events to promote sustainability awareness and participation.
Facilitated communication within the office and with external partners.
Delivered messages between teams and ran errands to support office operations.
Customer Associate
Hot Topic
Pottstown, Pennsylvania
08.2024 - 08.2025
Engaged customers to identify needs, resolve issues, and provide tailored product information.
Exceeded established service goals while leveraging customer service, sales, and employee management best practices.
Improved product knowledge on a continuous basis to provide optimal service and achieve sales quotas.
Ensured quick and accurate processing of customer payments.
Maintained store cleanliness and organization standards.
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