Keira Martinez
Fresno,Ca
Summary
My name is Keira Martinez. I am currently a sophomore at California Baptist University, pursuing a degree in Business Management with a double-minor in Finance and Christian Studies. I am a motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. I have experience stepping into roles and quickly making positive changes to drive company success. I am focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
2
2
years of professional experience
1
1
Certification
Work History
First Year Experience Leader
California Baptist University Leadership and Transitions
Riverside, CA
08.2024 - Current
- Facilitated collaboration between departments to ensure successful project completion.
- Assessed team performance against established goals and objectives.
- Utilized various technologies and platforms to assist students and faculty.
- I taught a class of fifty freshman students. Cultivated a welcoming environment for incoming students. And helped get them familiar with the school.
- I met one-on-one with each student and discipled them.
- Instructed students on principles, techniques, and tools used in careers.
- Scheduled meetings with student leadership groups to discuss current initiatives.
- Participated in weekly training sessions related to student leadership development.
- Advised student leadership groups on how best to meet the needs of first-year fellows within their respective communities.
Concessions Worker
Hume Lake Christian Camps Inc
Hume Lake, CA
06.2023 - 08.2025
- Operated point-of-sale systems efficiently and accurately.
- Measured ingredients according to specified recipes to reduce waste.
- Cultivated a good and healthy customer service environment.
- Oversaw inventory in the store and reported replacement needs to kitchen management.
- Managed concession stand public gatherings, including concerts and sports events.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Maintained safe food handling practices to prevent germ spread.
- Scrubbed and polished counters to remove debris and food.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Maintained exceptional standards of customer service during high-volume, fast-paced operations.
- Made and served coffee, tea and fountain drinks.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Adhered to health department regulations regarding food handling practices.
Education
Bachelor of Science - Business Management
California Baptist University
Riverside04-2027
High School Diploma -
Clovis West High School
Fresno05-2023
Skills
- Team building
- Team leadership
- Visionary thinking
- Goal setting
- Motivating teams
- Continuous improvements
- Talent development
- Change management
- Strategic planning
- Conflict resolution
- Line management
- Relationship building
- Influencing others
- Incidents management
- Cross-functional collaboration
Affiliations
- Intermurals
- BIble Studie
- Student leadership
Accomplishments
- Provost's list 2023/2024
Certification
- Excel Certified
Timeline
First Year Experience Leader
California Baptist University Leadership and Transitions
08.2024 - Current
Concessions Worker
Hume Lake Christian Camps Inc
06.2023 - 08.2025
Bachelor of Science - Business Management
California Baptist University
High School Diploma -
Clovis West High School