Keira Petro
Middleburg
Summary
Dedicated Sales Associate with a strong ability to enhance customer satisfaction through effective communication and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Experience Ambassador
Cady Studios
Jacksonville
07.2025 - Current
- Collaborated with team members to maintain a positive studio environment.
- Managed guest check-in and check-out processes.
- Reschedule Guest for returning sessions
- Assist guest in ordering process
- Dress guest in Cap&Gown and Tux for yearbook Photos
Sales Associate
Uniform Destination
Orange Park
02.2025 - 06.2025
- Welcomed customers and delivered exceptional service to promote satisfaction and loyalty.
- Guided customers in selecting uniforms tailored to their preferences and requirements.
- Processed transactions accurately using point-of-sale systems.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Ensured cleanliness and organization of sales floor to enhance customer experience.
- Collaborated with team members to restock merchandise effectively.
- Answered incoming telephone calls to provide store, products and services information.
Sales Associate
Adamec harley davidson
Orange Park
05.2024 - 01.2025
- Greeted customers and provided exceptional customer service.
- Handled customer inquiries and resolved issues promptly, ensuring customer satisfaction.
- Provided product knowledge to enhance customer service experience.
- Processed transactions accurately using point-of-sale systems.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Maintained organized and clean sales floor to enhance shopping experience.
- Participated in visual merchandising to showcase products attractively.
- Answered incoming telephone calls to provide accurate information on store offerings and services.
Key Sales Associate
Banter by Piercing Pagoda
Jacksonville
02.2024 - 05.2024
- Engaged customers with product knowledge and personalized service.
- Maintained store organization and visual merchandising standards to enhance customer experience.
- Processed transactions accurately using point-of-sale systems.
- Resolved customer inquiries and concerns promptly, improving satisfaction and loyalty.
- Set up displays and assisted customers directly during promotional events, driving engagement and sales.
- Provided excellent customer service by greeting customers, answering questions, and responding to requests.
- Managed returns of merchandise promptly while following return policy guidelines.
Sales Associate
Boot Barn Holdings Inc.
Jacksonville
08.2022 - 12.2023
- Provided product knowledge to enhance customer service experience.
- Handled customer inquiries and resolved issues promptly.
- Executed cashier duties, accepting payments and issuing accurate receipts.
- Maintained organized and clean sales floor to enhance shopping experience.
- Participated in visual merchandising to showcase products attractively.
- Responded to incoming calls, providing detailed information on store services and products.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
High School Diploma -
Atlantic Coast High School
Jacksonville, FL05-2022
Skills
- Guest management
- Point-of-sale operation
- Transaction processing
- Customer relationship management
- Sales promotions
- Product knowledge
- Visual merchandising
- Time management
- Attention to detail
- Team collaboration
- Effective communication
- Problem solving
- Customer satisfaction
- Conflict resolution
Timeline
Experience Ambassador
Cady Studios
07.2025 - Current
Sales Associate
Uniform Destination
02.2025 - 06.2025
Sales Associate
Adamec harley davidson
05.2024 - 01.2025
Key Sales Associate
Banter by Piercing Pagoda
02.2024 - 05.2024
Sales Associate
Boot Barn Holdings Inc.
08.2022 - 12.2023
High School Diploma -
Atlantic Coast High School