Keira Rinchuse
Tampa
Summary
Proven track record in enhancing customer satisfaction and streamlining operations at Once Upon A Child Franchise. Excelled in multi-tasking and problem-solving, boosting sales through exceptional service and teamwork. Skilled in customer service and time management, adept at fostering positive relationships and efficiently handling financial transactions. Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Associate
Once Upon A Child Franchise
04.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
Babysitter
Families In The Community
09.2020 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Concession Stand Worker
Idlewild Baptist Church
03.2018 - 08.2022
- Used cash register to tender change and process cash and credit card payments.
- Ensured customer satisfaction through accurate order taking and prompt delivery of food items.
- Handled customer complaints calmly and professionally, working towards swift resolutions that maintained positive relationships with patrons.
- Adhered to health and safety regulations, maintaining proper food handling practices at all times.
- Maintained clean, organized workspace according to operational standards.
- Developed strong multitasking abilities, juggling multiple tasks simultaneously without compromising quality of service.
Education
High School Diploma -
Gaither High School
Tampa, FL05.2026
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Excellent people skills
- Multi-tasking strength
- Outgoing Personality
Certification
Entrepreneurship and Small Business Certification
Languages
Portuguese
Limited Working
American Sign Language
Professional Working
Timeline
Sales Associate
Once Upon A Child Franchise
04.2023 - Current
Babysitter
Families In The Community
09.2020 - Current
Concession Stand Worker
Idlewild Baptist Church
03.2018 - 08.2022
Entrepreneurship and Small Business Certification
High School Diploma -
Gaither High School
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