Keira Smith
Vienna,VA
Summary
Trusted consulting professional with 25+ years of experience leading human capital initiatives for complex organizations. Directed large-scale workforce planning and transformation, process redesign, governance development, and human capital strategy projects. Proven track record of providing valuable insights and strategic solutions to diverse clients. Adept at leveraging analytical skills and industry knowledge to drive impactful outcomes. Known for building relationships, fostering team collaboration, and adapting to dynamic environments, ensuring project success and client satisfaction.
Overview
28
28
years of professional experience
2
2
Certifications
Work History
Consultant
LMI
Washington, DC Metro Area
01.2001 - 01.2025
- Human Capital Strategy Leadership – Led the development of the first ever Civilian Human Capital Strategy for the US Army, identifying strategic initiatives across the human capital lifecycle to improve workforce capability and retention of the Army’s almost 300,000 civilians. Partnered with Senior Executive Service and GS-15 clients to execute the strategy across the enterprise. Improved Army’s ‘Best Place to Work’ ranking from 17 to 8 through these human capital initiatives and extensive employee engagement campaign.
- Organization Analysis and Process Optimization – Led multiple efforts to analyze organization structure and processes and identify potential areas for improvement. Delivered process improvement solutions for federal clients, reducing inefficiencies and increasing alignment with strategic goals.
- Workforce Assessments and Workforce Planning – Conducted skills gap and workload analyses to help organizations optimize allocation and application of limited resources. Scenario planning included modeling to prepare for potential large-scale changes like re-skilling, upcoming retirements, or reductions in force.
- Enterprise Leadership Development Program Design – Developed and implemented policies to establish talent management programs across Army organizations, resulting in a systematic framework for the consistent development of Army Civilian enterprise leaders. Expanded enterprise leadership development opportunities to the GS 11/12 level, developing the concept, design, and execution materials for the Emerging Enterprise Leader program.
- Change Facilitation – Led human-centered design sessions to gather participant input on processes / initiatives, resulting in streamlined collaboration and process improvements. For example, regularly held sessions to identify improvements to the execution and governance processes of the Army’s Civilian Implementation Plan.
Consultant
Accenture
Washington, DC Metro Area
09.1996 - 01.2001
- Delivered change management, system implementation, and organizational design solutions for Department of State, Verizon, and Department of Commerce.
Education
Bachelor of Arts -
Duke University
Durham, NC1997
Skills
- Strategic planning
- Collaborative problem-solving
- Customer relationship management
- Attention to detail
- Team leadership & development
- Project governance
- Employee engagement
- Analytical thinking
Certification
- Certified in Human Centered Design (LUMA Institute)
- Strategic Workforce Planner (Human Capital Institute)
Languages
French
Professional Working
Timeline
Consultant
LMI
01.2001 - 01.2025
Consultant
Accenture
09.1996 - 01.2001
Bachelor of Arts -
Duke University