Keira Snyder
Saratoga Springs
Summary
Dedicated psychology student with strong academic performance, and a clear commitment to pursuing a career in social work. Experienced in supporting youth and families through volunteer, academic, and work roles that require empathy, patience, and strong interpersonal skills. Skilled at active listening, crisis awareness, and applying psychological concepts to real-world situations. Demonstrates reliability, professionalism, and the ability to balance a demanding work schedule with academic success. Motivated to build clinical skills and contribute to school-based and micro-level social work settings that promote student well-being, resilience, and equitable access to resources.
Overview
4
4
years of professional experience
Work History
Behavior Technician
Freedom First Psychological Services PLLC
Latham
09.2025 - Current
- Conducted one-on-one sessions to reinforce positive behavior and social skills.
- Maintained detailed documentation of client interactions and behavioral data.
- Implemented behavior intervention plans for clients with developmental disabilities.
- Monitored client responses to interventions and adjusted approaches as needed.
- Instructed clients in social skills training techniques such as positive reinforcement, prompting, and shaping behaviors.
- Provided crisis management when needed by utilizing de-escalation techniques such as redirection or calming strategies.
- Identified and addressed individual problems using clinical team recommendations and solutions.
- Exercised confidentiality and discretion to maintain HIPAA requirements.
- Implemented evidence-based practices such as discrete trial teaching and natural environment teaching.
- Observed clients during both structured and unstructured activities to identify potential areas for improvement or reinforcement.
- Cultivated relationships with fellow staff members to enhance team collaboration.
Restaurant Hostess
MOSU
Albany
02.2025 - 08.2025
- Managed reservation system to ensure efficient table turnover during busy hours.
- Coordinated with servers to relay guest needs and special requests effectively.
- Maintained cleanliness and organization in waiting areas and dining spaces.
- Assisted in training new host staff on daily operations and customer service standards.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Provided menus and answered questions about menu items and specials.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
Restaurant Hostess
The Standard Resturaunt and Lounge
Albany
06.2024 - 01.2025
- Greeted and seated guests promptly upon arrival at the restaurant.
- Managed reservation system to ensure efficient table turnover during busy hours.
- Coordinated with servers to relay guest needs and special requests effectively.
- Maintained cleanliness and organization in waiting areas and dining spaces.
- Assisted in training new host staff on daily operations and customer service standards.
- Handled guest inquiries and complaints with professionalism and courtesy.
- Developed strong relationships with regular customers to enhance their dining experience.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Balanced cash register at end of shift according to established procedures.
Cleaner
Saratoga Lakeside Villas
Saratoga Springs
05.2022 - 06.2024
- Executed house cleaning and laundry tasks efficiently within designated timeframes.
- Organized living spaces to enhance overall ambiance and accessibility.
- Prepared accommodations for guests, delivering exceptional hospitality experiences.
- Restocked essential supplies, including towels, soaps, and fresh linens, to ensure guest satisfaction.
- Sanitized common areas to promote a healthy environment for residents and visitors.
Cashier
Kulak's Landscaping and Nursery
Rexford
11.2021 - 08.2023
- Delivered exceptional customer service by addressing inquiries about landscaping and delivery services.
- Scheduled delivery appointments and processed payments via phone, ensuring accuracy in invoices for clients.
- Operated the cash register and managed transactions using cash, cards, and checks efficiently.
- Maintained store organization by cleaning surfaces, and unpacking new product shipments.
- Collaborated with team members to ensure smooth store operations.
- Helped customers find specific products, answered questions, and offered product advice.
- Helped with purchases and signed customers up for rewards program.
Education
Bachelor's Degree - Psychology
University At Albany, SUNY
Albany, NY12-2025
Merit and Advanced Regents Diploma -
Burnt Hills-Ballston Lake High School
Burnt Hills, NY06.2022
Skills
- Behavior management and crisis intervention
- Data documentation and analysis
- Social skills development
- Active listening and communication
- Customer relations and support
- Team collaboration and synergy
- Applied behavior analysis techniques
- Flexibility and adaptability
- Empathy and patience
- Discrete trial teaching
- Team collaboration
- Customer service
- Cash handling
Affiliations
Delta Phi Epsilon Sorority
Timeline
Behavior Technician
Freedom First Psychological Services PLLC
09.2025 - Current
Restaurant Hostess
MOSU
02.2025 - 08.2025
Restaurant Hostess
The Standard Resturaunt and Lounge
06.2024 - 01.2025
Cleaner
Saratoga Lakeside Villas
05.2022 - 06.2024
Cashier
Kulak's Landscaping and Nursery
11.2021 - 08.2023
Bachelor's Degree - Psychology
University At Albany, SUNY
Merit and Advanced Regents Diploma -
Burnt Hills-Ballston Lake High School