Keira Weber
Owasso
Summary
Versatile customer service representative with proven experience in complaint resolution and initiative-taking. Skilled in managing high-stress situations and maintaining client relationships, eager to leverage communication strengths to enhance customer satisfaction.
Overview
4
4
years of professional experience
Work History
House and Pet Sitter
Owasso, OK
09.2025 - Current
- Provided attentive care for pets, ensuring their safety and well-being during owner absences.
- Managed daily routines for multiple households, maintaining consistency in pet care and home upkeep.
- Monitored pet health, administering medications and tracking any behavioral changes effectively.
- Developed strong relationships with clients through reliable communication and personalized service.
Customer Service Representative
Broken Arrow Lanes
Broken Arrow, OK
07.2024 - 08.2025
- Assisted customers with inquiries and concerns, ensuring positive experiences.
- Processed transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of service areas to enhance customer satisfaction.
- Collaborated with team members to resolve customer issues promptly.
Customer Service Representative
Pizza Hut
Denison, IA
06.2023 - 07.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Customer Service Representative
The Bearded Chef
Johnstown, PA
03.2022 - 03.2023
- Provided information about services and promotions to increase customer engagement.
- Handled customer complaints professionally, escalating when necessary for resolution.
- Supported daily operations by restocking supplies and managing inventory levels.
- Adapted quickly to changing priorities in a fast-paced environment, ensuring smooth service delivery.
Education
Bachelor of Science - Social Work
Maryville University
St Louis, MO12-2029
High School Diploma -
Owasso High School
Owasso, OK05-2026
Skills
- Flexibility
- Pet care expertise
- Initiative-taking
- Security awareness
- Data entry
- Active listening
- Computer proficiency
- Complaint handling
Timeline
House and Pet Sitter
09.2025 - Current
Customer Service Representative
Broken Arrow Lanes
07.2024 - 08.2025
Customer Service Representative
Pizza Hut
06.2023 - 07.2024
Customer Service Representative
The Bearded Chef
03.2022 - 03.2023
Bachelor of Science - Social Work
Maryville University
High School Diploma -
Owasso High School