Keira Wilkins
Atlanta,GA
Overview
5
5
years of professional experience
Work History
AARP Experience Corp VISTA
AmeriCorps VISTA Program
08.2022 - 08.2024
- Maintained company wide databases to ensure accuracy of tutoring session data, as well as demographics data for 190 students and volunteer tutors
- Collected and utilize program data to formulate best practices to assist over 80 volunteers with data entry for tutoring sessions
- Facilitated training for data systems to new team members
- Communicate with AARP colleagues to handle extensive technical support issues for program volunteers.
Quality Assurance Specialist
Prime Therapeutics
06.2021 - 12.2021
- Used Microsoft Excel and several company-wide software to test the accuracy of commercial insurance benefits plans, resulting in over 97% completion
- Communicated with colleagues and clients regarding benefit plans to ensure the accuracy of plan building.
AIM Intern
City of Atlanta: AIM (Atlanta Information Management)
01.2020 - 04.2020
- Interned with a Project Manager to create test scripts and process maps for a new online application
- Drafted communications for the City of Atlanta's Office of Revenue that informed team members of important office events and training sessions.
Education
Bachelor of Business Administration - Computer Information Systems
Georgia State University, Robinson College of Business
Atlanta, GA05.2020
Skills
- Experience with programming languages (JAVA, HTML)
- Proficiency with Microsoft Office (Word, PowerPoint, Excel, Visio, Project, SharePoint)
- Self-motivated
- Able to grasp new concepts quickly
- Analytical Skills
- Organizational Assessment
Timeline
AARP Experience Corp VISTA
AmeriCorps VISTA Program
08.2022 - 08.2024
Quality Assurance Specialist
Prime Therapeutics
06.2021 - 12.2021
AIM Intern
City of Atlanta: AIM (Atlanta Information Management)
01.2020 - 04.2020
Bachelor of Business Administration - Computer Information Systems
Georgia State University, Robinson College of Business