KeiRaha Butler
Vineland
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining the highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
6
6
years of professional experience
Work History
Certified Medical Assistant | Team Lead
Complete Care Health Network
Vineland
10.2022 - Current
- Oversee daily clinical operations and supervise staff while providing hands-on patient care in a fast-paced medical environment.
- Deliver compassionate, patient-centered care, addressing concerns and ensuring a positive healthcare experience.
- Assist physicians with examinations and medical procedures, maintaining patient comfort.
- Obtain and document patient medical histories, vital signs, and chief complaints to ensure accurate and efficient patient intake.
- Train and mentor new staff on clinical procedures, workflows, policies, and best practices.
- Manage monthly facility reports, reconcile daily deposits, and maintain accurate operational records.
- Reduce patient wait times by coordinating schedules, preparing examination rooms efficiently.
- Sanitize, stock, and organize examination rooms and medical equipment to maintain compliance with safety and infection-control standards.
- Answer and route incoming telephone calls, and coordinate communication among staff.
Customer Service Associate
Wawa
03.2020 - 12.2023
- Greeted customers and facilitated enjoyable shopping experiences.
- Responded to customer requests and complaints promptly and courteously.
- Stocked food and beverage areas with products and supplies for easy accessibility.
- Maintained proper cash levels in the register drawer and change machines.
- Stocked food and beverage areas with products and supplies for easy access.
Education
Associate of Health Science -
Rowan College of South Jersey
Sewell, NJMedical Assistant/Phlebotomy/EKG Certification -
Academy of Healthcare Excellence
Vineland, NJHigh School Diploma -
Millville Senior High School
Millville, NJSkills
- Medication administration
- Clinical procedures
- Team leadership
- EHR management
- Vital signs documentation
- HIPAA compliance
- Team leadership
- Team leadership
Personal Information
Title: CCMA/Phlebotomist/EKG technician
Timeline
Certified Medical Assistant | Team Lead
Complete Care Health Network
10.2022 - Current
Customer Service Associate
Wawa
03.2020 - 12.2023
Associate of Health Science -
Rowan College of South Jersey
Medical Assistant/Phlebotomy/EKG Certification -
Academy of Healthcare Excellence
High School Diploma -
Millville Senior High School