Keirra Fulton
Kingstree,SC
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Broadstep Behavioral Health, Inc
Kingstree, SC , SC
2022.03 - Current
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Administrative Assistant
Roper Staffing, DHEC
Sumter, SC
2021.02 - 2022.03
- Ensure patients have all information sheets about vaccine that is needed
- Scheduled patient appointments
- Provided administrative support for nurses providing vaccines
- Assessed patient history to identify concerning symptoms, diagnose concerns and develop tailored treatment plans.
- Completed screening questions with patients following CDC guidelines.
- Maintained safe and sterile environment for optimum patient treatment.
- Educated patients on preventive healthcare strategies and at-home care.
Customer Service Specialist
ASSURANT
Florence, SC
2017.12 - 2021.02
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Addressed customer account discrepancies and concerns.
- Generated customer service reports to track customer satisfaction.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
Certification - Electrocardiography Technician
Medical Training Center
Florence, SC06.2022
High School Diploma -
KINGSTREE SENIOR HIGH SCHOOL
Kingstree, SC05.2010
Skills
- Labor Relations
- Program File Distribution
- Mail Management
- Operational Requirements
- Safety Rules and Operations Expertise
- Spreadsheet Management
- Schedule Management
- Product Assembly
- Appointment Scheduling
- Document Control
- Office Administration
- Clerical Support
Certification
First Aid Certification CPR Certification BLS Certification EKG Certification
Timeline
Administrative Assistant
Broadstep Behavioral Health, Inc
2022.03 - Current
Administrative Assistant
Roper Staffing, DHEC
2021.02 - 2022.03
Customer Service Specialist
ASSURANT
2017.12 - 2021.02
Certification - Electrocardiography Technician
Medical Training Center
High School Diploma -
KINGSTREE SENIOR HIGH SCHOOL
First Aid Certification CPR Certification BLS Certification EKG Certification
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