Summary
Overview
Work History
Education
Skills
Timeline
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Keirra Jackson

Miramar

Summary

Versatile and results-driven professional with a background in after-school education, human resources, and customer service. Proven ability to support student development, coordinate administrative HR functions, and deliver exceptional service in fast-paced environments. Adept at building strong relationships with diverse individuals, managing multiple priorities, and maintaining a positive and organized workplace. Committed to fostering inclusive, supportive environments for both youth and adult populations, with strong communication, problem-solving, and organizational skills.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Beignets & Brew
Tallahassee
10.2024 - Current
  • Identified opportunities for upselling additional products or services based on customer needs.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Answered customer inquiries via phone, email, and chat.

Child Development Associate

The School of Arts and Sciences
Tallahassee
09.2024 - 07.2025
  • Supported staff members in creating an inclusive environment where every student feels respected and valued.
  • Implemented strategies designed to address any behavioral issues identified in students.
  • Monitored children's development progress by observing their interactions with other children, adults, and the environment.

HR Intern

The Apalachee Center
Tallahassee
05.2024 - 08.2024
  • Managed the onboarding process for new hires, including orientation and paperwork completion.
  • Provided support in developing and maintaining employee files, including onboarding paperwork and other documents.
  • Assisted with the development and implementation of HR policies and procedures.

Education

Bachelor of Science - Health Care Management

Florida Agricultural And Mechanical University
Tallahassee, FL
05-2025

Skills

  • Data analysis
  • Project management
  • Regulatory compliance
  • Customer service
  • Microsoft Office

Timeline

Customer Service Representative

Beignets & Brew
10.2024 - Current

Child Development Associate

The School of Arts and Sciences
09.2024 - 07.2025

HR Intern

The Apalachee Center
05.2024 - 08.2024

Bachelor of Science - Health Care Management

Florida Agricultural And Mechanical University
Keirra Jackson