Keirra King
Chicago
Summary
A customer-oriented individual with a history of meeting the needs of every customer. Dedicated and hardworking with an internal drive to deliver excellence. I’m motivated, resourceful, well-organized, and dedicated to providing every customer with great customer service. People-person and collaborator with strong communication skills, upbeat nature, and physically fit with stamina to manage demanding work.
Professional, experienced, and ready to contribute in volunteer capacity. Skilled in team collaboration, adaptable to changing needs, and focused on achieving impactful results. Strong communication, organizational, and interpersonal skills, ensuring reliable support and effective teamwork.
Community-focused professional with background in volunteer initiatives, contributing to meaningful projects that enhance community well-being. Known for effective teamwork and adaptability in dynamic environments. Reliable and committed to fostering positive outcomes through collaborative efforts.
Overview
6
6
years of professional experience
Work History
Delivery Driver
Amazon
03.2025 - 12.2025
- Operated delivery vehicle safely and efficiently to ensure timely package deliveries.
- Navigated routes using GPS technology to optimize delivery efficiency and accuracy.
- Conducted pre-trip vehicle inspections to maintain safety and compliance standards.
- Communicated effectively with customers to provide updates on delivery status and address concerns.
- Managed package inventory in vehicle, ensuring proper handling and organization during transport.
- Implemented feedback from supervisors to improve delivery processes and customer satisfaction.
- Delivered packages to customer doorsteps and business offices.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Food Runner
Chili's Restaurant
10.2025 - 11.2025
- Delivered food orders promptly to guests, ensuring accuracy and presentation standards.
- Assisted servers in maintaining cleanliness and organization of dining area during peak hours.
- Collaborated with kitchen staff to coordinate timely meal preparation and service execution.
- Engaged with guests to enhance dining experience through attentive service and support.
- Monitored inventory levels for supplies, notifying management of restocking needs as necessary.
- Supported team members in training new food runners on restaurant procedures and service standards.
- Maintained knowledge of menu items, offering recommendations to enhance customer satisfaction.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Greeted customers and provided outstanding customer service.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
- Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
Delivery Driver Helper
Amazon
03.2025 - 08.2025
- Assisted drivers with route planning and package loading for efficient deliveries.
- Verified delivery accuracy by checking packages against manifests before dispatch.
- Maintained cleanliness and organization of delivery vehicles and equipment.
- Communicated effectively with team members to ensure timely deliveries.
- Supported drivers in navigating routes using GPS and mapping tools.
- Documented delivery issues and customer feedback for process improvement.
- Adapted quickly to changing route schedules or other unforeseen circumstances requiring adjustments in delivery plans, ensuring minimal impact on overall delivery timelines.
- Maintained vehicle cleanliness and organization throughout the day for optimal working conditions during each delivery stop.
- Enhanced delivery efficiency by assisting drivers in navigating routes and organizing packages.
- Optimized package retrieval at each stop through a thorough understanding of the truck''s layout and organization of packages according to delivery sequence.
- Maintained high customer satisfaction by promptly resolving issues related to deliveries and handling special requests professionally.
- Assisted in training new Delivery Driver Helpers, ensuring they understood company policies and procedures.
- Provided excellent customer service during deliveries, addressing concerns or answering questions as needed.
Packer Associate
Alpha Baking Company
02.2023 - 06.2023
- Operated packaging machinery to ensure efficient and accurate product packaging.
- Conducted quality checks on packaged goods to maintain high standards.
- Collaborated with team members to streamline workflow and improve efficiency.
- Maintained clean and organized work area to adhere to safety protocols.
- Followed production schedules to meet shipping deadlines consistently.
- Trained new employees on packing procedures and equipment operation.
- Identified process inefficiencies and suggested improvements for packaging operations.
- Prepared packages for shipment following specific guidelines, reducing shipping errors and costly delays.
- Completed high-volume packing assignments quickly while maintaining strict quality standards.
- Kept accurate records of packed items, updating tracking systems as needed for easy reference later on in the process.
- Selected appropriate packaging materials based on product specifications, ensuring optimal protection during transit.
- Contributed to warehouse organization by keeping packing area tidy and free from clutter.
- Trained new Packer Associates on proper techniques and protocols within the workplace, fostering a collaborative environment for continued growth.
- Improved packing efficiency by implementing organized workflows and clearly labeled storage areas.
- Assisted in inventory management by conducting regular stock checks and reporting discrepancies.
Warehouse Worker
Central Steel & Wire Company
02.2024 - 03.2024
- Operated forklifts to transport materials efficiently within warehouse environment.
- Conducted inventory counts, ensuring accuracy and organization of stock levels.
- Loaded and unloaded shipments, adhering to safety protocols and operational guidelines.
- Assisted in training new employees on warehouse procedures and safety practices.
- Consistently lifted materials weighing as much as 100 pounds.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Monitored equipment functionality, reporting issues to maintenance for timely repairs.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
Retail Sales Associate/Cashier
Dick’s Sporting Goods
03.2021 - 03.2023
- Greet everyone and proactively approach customers to support their shopping experience.
- Ensure effective and efficient register ringing & general cash handling.
- Uphold company standards for merchandise presentation of the best brands in sporting goods.
- Promote company programs (i.e., warranty sales, loyalty program, seasonal promotions, etc.)
- Create an inclusive store environment where everyone (associates & customers) feels welcome and safe and is treated with respect.
OGP Associate
Walmart Supercenter
03.2023 - 06.2023
- Ordering, receiving, and restocking food items for delivery to customers’ homes.
- Provide timely and accurate orders, deliver orders in a safe manner, and ensure customer satisfaction.
- Maintain accurate records which consist of packaging lists, itemized receipts, and order forms which are used to supply customer requests.
- Maintain a clean, stocked cooler at all times to provide fresh food items when customers request.
- Maintains an organized backstock room to ensure efficient operation.
- Verify customer names and addresses, receive delivery, and stock items on shelves.
- Update customers on the progress of the order by calling/texting customers with estimated delivery times.
- Process returns and exchanges, unwrapping merchandise and processing the customer’s request accordingly.
- Restocks shelves throughout the store and transports items from the storeroom or stockroom to the sales floor.
Bakery Worker
Meijer
11.2023 - 02.2024
- Operated bakery equipment for mixing, baking, and packaging products.
- Ensured product quality by following safety and sanitation standards.
- Assisted customers with inquiries and product selections in bakery department.
- Maintained cleanliness of workstations and bakery area to meet health regulations.
- Prepared ingredients by measuring, cutting, and assembling items for production.
- Monitored inventory levels and restocked supplies as needed for optimal operations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Decorated and merchandised quality bakery goods to build business reputation and revenue base.
Package Handler
UPS Customer Center
10.2023 - 12.2023
- Conducted quality checks on packages to ensure compliance with shipping standards.
- Assisted in training new employees on operational procedures and safety practices.
- Implemented strategies for optimizing space utilization within loading areas.
- Maintained cleanliness and organization of workspaces to enhance operational efficiency.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Proved successful working within tight deadlines and a fast-paced environment.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Stored and secured packages in designated areas to prevent damage and theft.
- Communicated with supervisors about delays or other issues with shipments.
- Boosted team performance with consistent punctuality, maintaining a strong attendance record throughout employment tenure.
- Streamlined package sorting process, enhancing operational efficiency by organizing parcels by size and destination.
- Ensured timely package delivery to loading docks, contributing to improved customer satisfaction.
Seasonal Sales Associate/Cashier
Bath & Body Works
11.2022 - 01.2023
- Meet and exceed personal sales goals and standards of performance.
- Be aware of store sales goals.
- Provide a fun, full-service experience to all customers.
- Complete all point-of-sale functions as required.
- Complete all assigned tasks and responsibilities promptly.
- Perform all Operational/Loss Prevention procedures accurately according to policies.
- Maintain store appearance and stockroom organization.
Sales Associate
Dollar General Store
08.2023 - 10.2023
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained store cleanliness and organized merchandise displays for optimal customer engagement.
- Operated cash register efficiently, processing transactions accurately and handling customer payments.
- Collaborated with team members to ensure stock availability and timely replenishment of shelves.
- Resolved customer complaints swiftly, ensuring satisfaction and fostering repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
Package Handler
FedEx
07.2023 - 08.2023
- Operated package scanning equipment to ensure accurate tracking and processing.
- Loaded and unloaded packages efficiently to maintain workflow in fast-paced environment.
- Adhered to safety protocols and guidelines to minimize workplace incidents.
- Collaborated with team members to streamline sorting processes and improve delivery times.
- Maintained cleanliness and organization of workspaces to enhance operational efficiency.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Followed safety regulations to maintain safe work environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
Student Worker/Receptionist
Staerkel Planetarium
09.2021 - 05.2022
- Answer calls with a standard greeting to assist the customer.
- Process ticket sales and scheduling for events
- Serve as a greeter and primary resource for information regarding the event at the Planetarium.
- Provide appropriate guidance and excellent customer-friendly service to all staff, students, guests, and visitors to the Planetarium via phone or in person.
- Manage and perform all communications effectively and timely with staff, faculty, and students via phone/in person.
- Maintain and oversee the physical environment of the Planetarium area at Parkland College
- Maintain professional standards in all assignments.
- Other related administrative duties as required.
- Performed administrative duties such as copying, scanning, filing, and event support.
- Took and followed detailed directions from others.s
- Managed front desk duties effectively, handling incoming calls and walk-in inquiries professionally while maintaining confidentiality.
Retail Sales Associate/Cashier
Home Depot
09.2021 - 03.2022
- Provide customers with fast, friendly, accurate, and safe service.
- Process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area.
- Proactively seek product/project knowledge to provide customers with information and identify selling opportunities.
- Follow all policies and procedures to ensure that shrinkage is minimized.
Hostess/Server/Food Runner
TGI Friday’s
05.2020 - 03.2023
- Greet the customers who are arriving and departing from the venue.
- Help guests to their seats in a very welcoming manner while upholding the general flow of customers arriving and leaving the restaurant.
- Accommodates all the needs of every customer, especially those with disabilities.
- Manage the Wait List and make sure to give full priority to customers that are first in line.
- Help servers and maintain a clean and well-organized workstation.
- Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
- Assisted in training new servers on restaurant policies and service standards.
- Processed payments accurately, handling cash and electronic transactions with attention to detail.
- Recommended menu items based on guest preferences, enhancing dining experience through personalized service.
- Resolved customer complaints effectively, fostering positive relationships and repeat business.
- Managed table assignments efficiently, optimizing seating arrangements for maximum turnover.
- Provided exceptional customer service, ensuring guest satisfaction and addressing inquiries promptly.
Seasonal Sales Associate/Cashier
Journey’s Kids
11.2020 - 01.2021
- Meet and exceed sales goals and standards of performance.
- Provide a fun, full-service shopping experience to customers.
- Stay informed of current fashion trends.
- Follow all Loss Prevention practices and protect company assets.
- Perform all operational procedures accurately, in accordance with
- Assist with receiving/sending shipments of merchandise.
- Maintain store appearance and stock room organization.
- Effectively communicate all store needs to management
- Stay informed of current fashion trends.
- Complete all required training.
- Understand the Journeys culture and demonstrate it to the team.
LOV Summer Intern
Ladies of Virtue
07.2020 - 08.2021
- Meet and exceed sales goals and standards of performance.
- Provide a fun, full-service shopping experience to customers.
- Stay informed of current fashion trends.
- Follow all Loss Prevention practices and protect company assets.
- Perform all operational procedures accurately, in accordance with.
- Assist with receiving/sending shipments of merchandise.
- Maintain store appearance and stock room organization.
- Effectively communicate all store needs to management.
- Stay informed of current fashion trends.
- Complete all required training.
- Understand the Journeys culture and demonstrate it to the team.
- Assist the Managing Director of Program Operations (MDPO) with administrative tasks.
- Assist with creative ideas for LOV programming, games, and icebreakers.
- Serve as LOV ambassador for community events.
- Serve as a volunteer for community events.
- Develop interview questions for the new mentor interviewing process.
- Participate in the Grey Matter Project. This includes demonstrating excellent leadership skills by creating an idea to impact social change.
- Practice SMART goal development and action planning for personal and professional development.
- Attend any LOV conferences.
Summer Volunteer
Salem Baptist Church of Chicago
07.2017
- Explained principles, techniques, and safety requirements of different activities to participants to prevent injury.
- Gathered, prepared, operated, and maintained all equipment and supplies necessary for planned activities.
- Set up decorations, equipment, and food service stand for various entertainment activities.
- Assisted with transporting and escorting program participants to and from within program activity locations and on external trips.
- Protected the safety of every person enjoying recreational activities on church grounds by enforcing disciplined and consistent policies.
- Helped participants enjoy activities while ensuring adherence to protocol.
Education
Parkland College
Champaign, IL05.2022
High School Diploma - undefined
Rich Township FACI
Richton Park, IL05.2021
No Degree - Early Childhood Education And Care
Kennedy King College
Chicago, ILSkills
- Computer Literate
- Facilities maintenance
- Group and individual instruction
- Listening
- Professional demeanor
- Job site preparation
- Performance monitoring
- Phone Monitoring
- Customer care
- Maintain stock
- Safe food handling
- Spoken communication
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
Timeline
Food Runner
Chili's Restaurant
10.2025 - 11.2025
Delivery Driver
Amazon
03.2025 - 12.2025
Delivery Driver Helper
Amazon
03.2025 - 08.2025
Warehouse Worker
Central Steel & Wire Company
02.2024 - 03.2024
Bakery Worker
Meijer
11.2023 - 02.2024
Package Handler
UPS Customer Center
10.2023 - 12.2023
Sales Associate
Dollar General Store
08.2023 - 10.2023
Package Handler
FedEx
07.2023 - 08.2023
OGP Associate
Walmart Supercenter
03.2023 - 06.2023
Packer Associate
Alpha Baking Company
02.2023 - 06.2023
Seasonal Sales Associate/Cashier
Bath & Body Works
11.2022 - 01.2023
Student Worker/Receptionist
Staerkel Planetarium
09.2021 - 05.2022
Retail Sales Associate/Cashier
Home Depot
09.2021 - 03.2022
Retail Sales Associate/Cashier
Dick’s Sporting Goods
03.2021 - 03.2023
Seasonal Sales Associate/Cashier
Journey’s Kids
11.2020 - 01.2021
LOV Summer Intern
Ladies of Virtue
07.2020 - 08.2021
Hostess/Server/Food Runner
TGI Friday’s
05.2020 - 03.2023
Summer Volunteer
Salem Baptist Church of Chicago
07.2017
High School Diploma - undefined
Rich Township FACI
Parkland College
No Degree - Early Childhood Education And Care
Kennedy King College