KEIRSTEINE GARCIA
'Ewa Beach,HI
Summary
Caring Registered Nurse with dedicated service in various types of long-term and home health care settings. Provides individualized care plans and helps patients meet goals by delivering direct and effective patient care. Committed to increasing patient satisfaction and streamlining procedures.
Overview
9
9
years of professional experience
Work History
RN Case Manager
Absolute Care Management Services
2023.08 - Current
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Effectively communicated with physicians regarding patient needs, performance, medications and changes.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Responded promptly and professionally to patient questions and concerns.
- Screen patients referral from different agencies and hospitals
- Assess hospital referrals for foster home placement
- Completed initial assessments of patients and family to determine and address individual home care needs. ·
- Examined patients and documented history of current and previous conditions, illnesses, injuries and current medications.
- Created individualized care plans based on nursing diagnosis and incorporated appropriate nursing methods to achieve positive outcomes.
- Assessed and examined patients and documented history of current and previous conditions, diseases and injuries along with medications currently being taken.
- Assisting patients in applying Medicaid Long Term Care Insurance and SSI Benefits
Substitute Foster Home Caregiver
Kresta Riveral Foster Home
2022.04 - Current
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Facilitated personal hygiene management, feeding and ambulation.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Case Management Referral Coordinator
Absolute Care Management Services
2021.02 - 2023.07
- Structured standardized case management processes to comply with regulatory agency statutes and standards.
- Fostered professional networks and relationships with service and resource providers to promote continuity and quality of care for clients.
- Screened patients referral from different agencies and hospitals
- Refer patients to foster home caregivers
- Maintain patients confidentiality/ medical information
Case Manager Coordinator
Absolute Care Management Services
2015.10 - 2019.02
- Answer phones and greet clients warmly
- Reviewed caseworkers' client cases and made recommendations for additional actions and improvements.
- Maintaining Confidentiality of Health/ Patient Medical Information
- Assisting patients in applying Medicaid Long Term Care Application and SSI Benefits to the government
- Conducted training to update staff on new laws, regulations and procedures to promote more informed delivery of client services.
- Implemented new initiatives and procedures to increase knowledge and availability of client services.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
- Developed and implemented safety plans for clients at risk of harm to provide protection.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
- Assisting patients in applying Medicaid Long Term Care Application and SSI Benefits to the government
Front Desk Receptionist
Westgate Medical Clinic
2014.05 - 2015.06
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Scheduled patients for imaging (MRI, CT scan, Ultrasound, X-ray etc.)
- Scheduled patients for laboratory test
- Completed all tasks in compliance with company policies and procedures.
- Calling in a patients prescription from the physician to the pharmacy
- Maintained confidentiality of sensitive data to protect customer and business information.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Education
Bachelor of Science - Nursing
Divine Word College of Laoag
Laoag City, Philippines03.2013
Skills
- Patient Intervention
- HIPAA Education
- Home Visits
- Staff Supervision
- Long-Term Care
- Medication Distribution
- Setting Up Referrals
- Patient Admission
- Diabetes and Nutrition Education
- Patient Care
- Hospice Education
- Mental Health Care
- Hospice and Palliative Care
- Pain Management
- Medication Administration
- Evaluation
- Patient Assessments
- Strong Clinical Judgment
- Family Education
- Seizure Management
- Medical Records Management
- ICD-9 Forms
- Patient Monitoring
Languages
English
Full Professional
Tagalog
Native or Bilingual
Ilocano
Native or Bilingual
Timeline
RN Case Manager
Absolute Care Management Services
2023.08 - Current
Substitute Foster Home Caregiver
Kresta Riveral Foster Home
2022.04 - Current
Case Management Referral Coordinator
Absolute Care Management Services
2021.02 - 2023.07
Case Manager Coordinator
Absolute Care Management Services
2015.10 - 2019.02
Front Desk Receptionist
Westgate Medical Clinic
2014.05 - 2015.06
Bachelor of Science - Nursing
Divine Word College of Laoag
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