Keirsten Ingram
Veterinary Technician
Brooksville,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work History
Lead Veterinary Technician
Animal Medical Center Of Brooksville
07.2023 - Current
- Performed skilled nursing care tasks such as wound dressings changes or IV catheter placements under veterinarian supervision.
- Assisted veterinarians with surgical procedures, ensuring accurate preparation of instruments, medication administration, and post-operative care.
- Improved client relationships by addressing concerns promptly, offering helpful advice, and ensuring clear communication between clients and the veterinary team.
- Performed dental cleanings and dental x-rays promoting improved oral health for patients.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
- Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Handled challenging behavior from stressed or anxious animals using calming techniques learned through continuous professional development courses.
- Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
- Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
- Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
- Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
- Enhanced client satisfaction by providing compassionate care for pets during their appointments.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Administered medications to animals in treatment and documented changes in condition.
- Collected patient biopsies and blood samples for laboratory analysis.
- Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
- Restrained animals to protect veterinarians from potential harm.
- Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
- Assisted in preparation and administration of anesthesia for surgical processes.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
Server
Lollygaggers
01.2023 - Current
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Served food and beverages promptly with focused attention to customer needs.
- Processed orders and sent to kitchen employees for preparation.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Veterinary Technician
Animal Medical Clinic
06.2022 - 01.2023
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Answered owner animal health questions and advised on best care practices.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Administered medications to animals in treatment and documented changes in condition.
- Collected patient biopsies and blood samples for laboratory analysis.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
- Restrained animals to protect veterinarians from potential harm.
- Assisted in preparation and administration of anesthesia for surgical processes.
- Assisted veterinarians with radiographs and ultrasounds.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
- Performed fecal examinations, urinalysis and bloodwork.
- Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
- Prepared, sterilized and maintained medical instruments and equipment.
- Maintained detailed records of animal health care and diagnostic treatments.
- Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
- Educated clients on nutrition, preventive health and other animal care.
- Administer medications, vaccines and treatments as instructed by veterinarian.
- Collected and prepared specimens for laboratory testing.
Veterinary Technician
Midway Animal Hospital
09.2021 - 06.2022
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Answered owner animal health questions and advised on best care practices.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Administered medications to animals in treatment and documented changes in condition.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Collected patient biopsies and blood samples for laboratory analysis.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
- Restrained animals to protect veterinarians from potential harm.
- Assisted in preparation and administration of anesthesia for surgical processes.
- Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
- Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
- Maintained detailed records of animal health care and diagnostic treatments.
- Assisted veterinarians with radiographs and ultrasounds.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Educated clients on nutrition, preventive health and other animal care.
- Administer medications, vaccines and treatments as instructed by veterinarian.
- Performed fecal examinations, urinalysis and bloodwork.
- Collected and prepared specimens for laboratory testing.
- Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
- Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
Medical Biller
Oglethorpe Inc
12.2019 - 11.2020
- Adhered to established standards to safeguard patients' health information.
- Liaised between patients, insurance companies, and billing office.
- Reviewed patient diagnosis codes to verify accuracy and completeness.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Reviewed patient records, identified medical codes, and created invoices for billing purposes.
- Delivered timely and accurate charge submissions.
- Filed and updated patient information and medical records.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Posted payments and collections on regular basis.
- Prepared billing statements for patients and verified correct diagnostic coding.
Education
High School Diploma -
Homeschool
Brooksville Fl 10.2018 - 10.2019
Skills
Thoracic and abdominal radiograph
undefinedTimeline
Lead Veterinary Technician
Animal Medical Center Of Brooksville
07.2023 - Current
Server
Lollygaggers
01.2023 - Current
Veterinary Technician
Animal Medical Clinic
06.2022 - 01.2023
Veterinary Technician
Midway Animal Hospital
09.2021 - 06.2022
Medical Biller
Oglethorpe Inc
12.2019 - 11.2020
High School Diploma -
Homeschool
10.2018 - 10.2019
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