Keirstin Rawlinson
Cambridge,OH
Summary
Compassionate Nurse Case Manager offering 7 years of experience working with patients and families to facilitate smooth transitions following discharge from medical facilities. Committed to working collaboratively with health plan, leadership and department coordinators to achieve highest quality of patient satisfaction. Well-versed in developing individualized care plans and advocating patient welfare.
Overview
11
11
years of professional experience
Work History
Senior Manager
Choice Medical Group
08.2019 - Current
- Responsible for the daily operations of case management and all staff within the department.
- Provide implementation of new programs, and compliance with health plan, CMS, DHCS, NCQA regulations.
- Assist the leadership with mentoring, training and oversight of the performance of staff duties.
- Ensure that nurse case managers effectively manage patients on an In-patient and outpatient basis to assure the appropriate level-of-care is provided, to prevent inpatient re-admissions and ensure that the patients’ medical, environmental and psychosocial needs are met over the continuum of care.
- Ensure that case managers effectively manage patients to assure the appropriate level of care is provided, prevent re-admissions, and ensure patients’ medical, environmental, psychological needs are met over the continuum of care.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Achieved operational excellence by streamlining processes and implementing best practices.
Hospice Nurse
Charter Healthcare
02.2019 - 08.2019
- Improved patient comfort by providing compassionate end-of-life care and symptom management.
- Enhanced family understanding of the hospice process through clear communication and education.
- Collaborated with multidisciplinary teams to develop individualized care plans for each patient.
- Promoted a peaceful and supportive environment for patients and their families during the end-of-life transition.
- Enhanced patient healing by implementing wound care techniques and evidence-based practices.
- Improved patient medication adherence by providing clear instructions and addressing concerns.
- Reduced medication errors through meticulous attention to detail in the administration process.
Case Manager
Choice Medical Group
07.2017 - 08.2019
- Improved patient outcomes by developing and implementing comprehensive care plans tailored to individual needs.
- Enhanced interdisciplinary team communication, ensuring timely and accurate updates on patient progress.
- Improved patient transition process by coordinating and collaborating with interdisciplinary healthcare teams.
- Enhanced patient satisfaction with seamless transitions between care settings through effective communication and education.
- Developed individualized care plans for patients, ensuring a smooth transition from hospital to home or other facilities.
- Streamlined the discharge planning process, resulting in reduced hospital readmission rates.
- Evaluated patient needs and advocated for appropriate resources during the transition process.
- Collaborated with primary care offices to ensure patients received timely follow-up appointments and proper medication management.
- Educated patients and families on self-care techniques, medication regimens, and warning signs of potential complications postdischarge.
- Facilitated effective communication among healthcare providers, patients, families, and community partners during the care transition process.
- Reduced hospital readmissions by identifying high-risk patients and implementing targeted interventions.
- Collaborated with physicians to develop individualized treatment plans, ensuring optimal patient care.
- Facilitated smooth transitions between healthcare settings by effectively communicating with all relevant parties.
- Led interdisciplinary team meetings to review ongoing cases and discuss strategies for improving patient outcomes.
Home Health Nurse
24-7 Home Health
09.2015 - 07.2017
- Improved patient outcomes by conducting thorough health assessments and developing personalized care plans.
- Enhanced patient recovery rates through diligent monitoring of vital signs, medication administration, and wound care.
- Provided compassionate care for patients with chronic illnesses, alleviating stress and promoting optimal wellness.
- Delivered high-quality in-home nursing services, maintaining a safe and comfortable environment for patients.
- Educated patients and families on disease management, medication safety, and at-home healthcare strategies to promote selfcare.
- Implemented effective infection control measures within the home setting, reducing risk of illness transmission among family members.
- Identified early warning signs of patient deterioration or complications, promptly notifying physicians to adjust treatment plans accordingly.
- Conducted regular follow-up visits to monitor patient progress and make adjustments to care plans as needed.
- Administered medications and treatments as prescribed by physicians.
- Assisted patients with activities of daily living to promote independence.
- Documented patient vitals, behaviors and conditions to communicate concerns to supervising nurse.
Pediatric Home Health Nurse
Quality Of Life Home Care
09.2012 - 02.2014
- Improved patient outcomes by providing comprehensive pediatric health care services in a home setting.
- Enhanced family satisfaction with personalized, compassionate nursing care for pediatric patients.
- Provided compassionate nursing care to medically fragile children in home settings.
- Tracked patients' progress through careful reporting and documentation at each visit.
- Performed G-Tube and Colostomy Care.
- Specialized in children with seizure disorder
- Promoted patient safety by diligently adhering to infection control protocols and maintaining a clean, organized treatment space.
- Handled medication administration, ventilation monitoring and wound care.
- Administered different therapies and medications in line with physician orders and treatment plan.
Education
No Degree - Certified in Health Care Management
Western Governors University
Utah08.2022
Nursing - Licensed Vocational Nursing
Mid East Career And Technology Center
Zanesville, OH05.2012
High School Diploma -
Cambridge High School
Cambridge, OH05.2012
Skills
- Healthcare Regulations
- Team Collaboration
- Critical Thinking
- Conflict Resolution
- Care Coordination
- Performance Metrics
- Decision Making
- Case Management Software
- Project Management
- Time Management
- Interpersonal Communication
- Staff Supervision
Accomplishments
I started as an entry level Case Manager in 2017, I made myself available to learn anything and everything the company needed or was willing to teach me. By 2019 I had been promoted to Case Management supervisor, by 2020 I was promoted to Case Management Manager, and by 2023 I was promoted to Senior Manager of Case Management.
Timeline
Senior Manager
Choice Medical Group
08.2019 - Current
Hospice Nurse
Charter Healthcare
02.2019 - 08.2019
Case Manager
Choice Medical Group
07.2017 - 08.2019
Home Health Nurse
24-7 Home Health
09.2015 - 07.2017
Pediatric Home Health Nurse
Quality Of Life Home Care
09.2012 - 02.2014
No Degree - Certified in Health Care Management
Western Governors University
Nursing - Licensed Vocational Nursing
Mid East Career And Technology Center
High School Diploma -
Cambridge High School
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