Jeyson Bueso
Team Leader
Richmond,CA
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
4
4
years of professional experience
Work History
Team Leader
Banana Republic Factory Store
Emeryville, CA
08.2022 - 08.2023
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
Customer Service Representative
H&M Hennes & Mauritz
Washington, DC
10.2019 - 11.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
GED -
ECE
101 West Pleasant Street, Suite 200, Milwaukee, WI 06.2021 - 11.2021
Skills
- Issue Resolution
- Staff Training
- Daily Workflow Improvement
- Pollution Prevention
- Quality Standards
- Safety Processes
- Overseeing Daily Activities
- Sales Expertise
- Crash Recoveries
- Attention to Detail
- Giving Constructive Feedback
Languages
Spanish
Native or Bilingual
Accomplishments
- Achieved 100% daily loyalty program by introducing every single guess for singing up.
- Achieved 1-5 credit cards daily by completing the application with accuracy and efficiency.
- Achieved rewards through effectively helping costumer stylizing their outfits.
- Collaborated with the Merchandising team at Banana Republic Headquarters of 4 in the development of New Flow Projects.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeInternshipLocation Preference
On-SiteImportant To Me
Work-life balanceCareer advancementHealthcare benefitsFlexible work hoursPaid time off401k matchPersonal development programsPaid sick leaveCompany CultureQuote
The way to get started is to quit talking and begin doing.
Walt Disney
Interests
Learning
Development
Timeline
Team Leader
Banana Republic Factory Store
08.2022 - 08.2023
GED -
ECE
06.2021 - 11.2021
Customer Service Representative
H&M Hennes & Mauritz
10.2019 - 11.2021