KeiSean Harrell
Las Vegas,NV
Summary
Skilled in training and coaching security team members to achieve high standards of security across the board. Experienced in conducting patrols, performing screenings and reviewing CCTV footage for signs of suspicious activity. Committed to bringing the best of my abilities and meeting companies satisfactory by leading my peers not only by words but through example. Within my work/life I show integrity, honesty and dedication. Quick-learning, highly professional in all situations and willing to accept any task that is being presented!
Overview
6
6
years of professional experience
Work History
Security Supervisor
Circa Hospitality Group
Las Vegas, NV
03.2022 - Current
- Complied with company policies, objectives and communication goals.
- Responded to customer questions regarding products, prices and availability.
- Monitored employee productivity to provide constructive feedback and coaching.
- Collaborated with other departments to coordinate workflow processes between teams.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Directed and supervised team of 15 employees in daily operations.
Security Officer
Allied Universal Security Services
Seattle, WA
12.2020 - 03.2022
- Monitored premises and recorded activity in daily officer reports.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Documented security-related situations and submitted in-depth reports to superiors.
- Reported safety hazards for remediation response.
- Observed patrons and customers to quickly address security situations.
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Enforced security regulations and escorted non-compliant individuals to private areas for processing.
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Maintained accurate logs of all security related activities.
Sales Associate
Shoe Palace
Las Vegas, NV
09.2018 - 04.2020
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Developed trusting relationships with customers by making personal connections.
- Assessed customer needs to provide assistance and information on product features.
- Built and maintained relationships with peers and upper management to drive team success.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Greeted customers and provided exceptional customer service.
- Organized stockroom shelves according to size, color or style.
- Collaborated with team members to achieve sales targets.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Answered store and merchandise questions and led customers to wanted items.
- Greeted customers to determine wants or needs.
- Cleaned shelves, counters and tables to maintain organized store.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Performed opening and closing duties, including cash handling.
Education
High School Diploma -
Cheyenne High School
North Las Vegas, NV07-2016
Skills
- Patrol operations
- Physical Security
- Security Auditing
- Interrogation Techniques
- Report Analysis
- Security team leadership
- Investigative procedures
- CCTV experience
- CCTV Monitoring
- Security Planning
- Incident Investigation
- Fire Response
- Microsoft Office
- Staff Leadership
Affiliations
- Gym (weight-lifting and playing basketball)
- Video games
- Watching sports-related television
Timeline
Security Supervisor
Circa Hospitality Group
03.2022 - Current
Security Officer
Allied Universal Security Services
12.2020 - 03.2022
Sales Associate
Shoe Palace
09.2018 - 04.2020
High School Diploma -
Cheyenne High School
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