Keisey Padmore
Queens,NY
Summary
Mental Health Worker with 8+ years of hands-on experience delivering compassionate patient care and crisis intervention in acute psychiatric settings. Skilled in de-escalation, continuous patient monitoring, ADL assistance, CPR/AED, and accurate clinical documentation using EPIC and Rover, contributing to multidisciplinary care coordination. Focused on improving patient outcomes through proactive safety practices, collaborative teamwork, and ongoing professional growth in behavioral health services.
Overview
8
8
years of professional experience
Work History
Mental Healthcare Worker
Zucker Hillside Hospital
Glen Oaks
01.2025 - Current
- Provided direct patient care and emotional support, assisting with ADLs to improve comfort and daily functioning.
- Maintained continuous patient observation and performed routine safety checks to prevent incidents and support wellbeing.
- Monitored and reported behavioral and physical changes to RNs to enable timely clinical interventions.
- Assisted nursing staff with vital signs, admissions, discharges, and escorted patients to appointments to streamline care flow.
- Responded to medical and psychiatric emergencies to support clinical staff
- Collaborated with nurses and interdisciplinary teams, contributing observations and facilitating patient education and group activities to support treatment goals.
Behavioral Health Associate
Kings County Hospital Center
Brooklyn, NY
10.2022 - 06.2025
- Monitored patient status under RN supervision to ensure safety and adherence to care plans.
- De-escalated crises using intervention techniques to maintain a calm clinical environment.
- Conducted q30-minute and one-to-one observations to maintain continuous patient surveillance.
- Assisted patients with ADLs such as feeding and mobility to support daily functioning under RN oversight.
- Escorted patients to activities and facilitated therapeutic engagements like arts and crafts.
- Recorded and reported patient vital signs to the nursing team for timely care adjustments.
- Documented patient interactions and status accurately in EPIC and Rover for reliable tracking.
Direct Support Professional
Phaxis Staffing
Long Island, NY
10.2018 - 12.2022
- Advocated for clients with behavioral health needs, ensuring their rights and care needs were met and documented.
- Assisted clients with daily living tasks, medical appointments, and community activities to support independence and routine.
- Maintained a safe, supportive environment by addressing behavioral concerns and guiding clients toward positive alternatives.
- Collaborated with healthcare providers to coordinate care plans and record progress, producing measurable improvements in service continuity.
Behavioral Health Associate
Jacobi Medical Center
Bronx, NY
02.2022 - 07.2022
- Conducted regular patient rounds to document behavior and well-being, producing clear flow-sheet notes for care teams.
- Responded to emergency situations quickly to secure patient safety and stabilize conditions.
- Assisted patients during meals by distributing trays and providing feeding support to ensure nutrition.
- Supported nursing staff with medication administration and treatment tasks to maintain consistent care.
- Maintained clean, safe patient environments by following hospital safety protocols and infection-control practices.
Education
Associate of Science -
Medgar Evers College
Brooklyn, NY08.2019
Skills
- Crisis Intervention
- De-escalation
- Patient Monitoring
- Behavioral Health
- Patient Assistance
- Medical Documentation
- Team Collaboration
- Time Management
- CPR
- AED
- Critical Thinking
- Problem Solving
- Interpersonal Skills
- Organizational Skills
- EPIC
- Rover
Timeline
Mental Healthcare Worker
Zucker Hillside Hospital
01.2025 - Current
Behavioral Health Associate
Kings County Hospital Center
10.2022 - 06.2025
Behavioral Health Associate
Jacobi Medical Center
02.2022 - 07.2022
Direct Support Professional
Phaxis Staffing
10.2018 - 12.2022
Associate of Science -
Medgar Evers College