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Keisha Barden
Certified Pharmacy Technician-ExCPT
Baton Rouge,LA
The only limit to our realization of tomorrow will be our doubts of today.
Franklin D. Roosevelt
Summary
Highly-motivated Certified Personal Trainer desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking with customer service, multitasking and time management abilities and skills, ability to lead and train others. professional attitude and demeanor. Over 20 years Customer Service Experience. Willing to relocate. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
20
20
years of professional experience
8
8
Certified Pharmacy Technician
3
3
Certified Personal Trainer
4
4
Willing To Relocate
2
2
Nutritionist
2
2
Fitness Instructor
2027
2027
years of post-secondary education
Work History
Student
International Science Sports Association
10.2023 - Current
Certified Personal Trainer
Fitness Focus
Baton Rouge, LA
11.2023 - Current
- Educated clients on injury prevention techniques such as stretching before exercising or using proper posture while lifting weights.
- Communicated with clients to determine goals and performed client assessments.
- Performed administrative tasks such as scheduling appointments or collecting payments from customers.
- Recommended additional services or products that could benefit the client's overall wellbeing.
- Responded promptly to customer inquiries about personal training services via phone or email.
- Promoted personal training services through online platforms like social media networks or websites.
- Arranged motivational exercise programs to promote healthy lifestyle choices.
- Assessed client's physical condition, health status and current level of fitness.
Certified Pharmacy Technician
CVS Pharmacy
Baton Rouge, LA
03.2018 - 05.2022
- Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
- Verified accuracy of patient information on prescription orders.
- Maintained pharmacy inventory by restocking shelves with medications and supplies.
- Received verbal prescriptions from physicians or nurse practitioners via telephone, fax or electronic means.
- Performed administrative duties such as filing, data entry, answering phones.
- Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
- Checked expiration dates on drug products prior to dispensing them to customers.
- Entered patient profile information into computer systems accurately and completely.
- Ensured accurate billing information was included on prescription orders prior to processing them.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Provided medication and other healthcare products to customers accurately and efficiently.
Management Trainee
CVS Pharmacy
Baton Rouge, LA
08.2016 - 02.2018
- Provided on-the-job training to new employees in accordance with company standards.
- Evaluated employee performance against established goals and objectives.
- Resolved client issues by delivering excellent customer service and maintaining positive attitude.
- Resolved customer issues efficiently to build loyalty.
- Learned company processes, procedures and employee role functions.
- Enhanced leadership abilities through training and hands-on task completion.
- Shadowed managers to gain understanding of organizational expectations and management techniques.
- Delegated work to staff, setting priorities and goals.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Created and managed budgets for travel, training and teambuilding activities.
Skills
- Goal Setting and Planning
- Exercise Program Design
- Personal Training Techniques
- Health and Wellness
- Leadership Skills
- Current Fitness Trends Knowledge
- Regulatory Compliance
- FDA Compliance
- Resolving Customer Issues
- New Hire Onboarding
- Quality Assurance and Control
- Pharmacy Operations
- Problem-Solving Skills
- Staff Development
- FDA Drug Safety Guidelines
- Complaint Resolution
- Appointment Scheduling
- Inbound and Outbound Calling
- Customer Service
- Adaptive Team Player
- Personal training and coaching
- Passion for fitness
- Multitasking Abilities
- Training and Development
- Nutrition assessment and planning
- Customer relations
- Team leadership
- Professional demeanor
- Analytical skills
- Problem-solving abilities
- Scheduling and coordinating
- Hiring and training
- Pharmacy and customer records management
- Pharmacy operations management
- HIPAA
- Patient confidentiality
- Insurance verification
- New hire onboarding
Certification
- ISSA Certified Personal Trainer
- International Sports Science Association
- CPR/AED Certified
- Certified Pharmacy Techican
- Certificate to teach HIIT T3 High Intensity Training
Immunization Technician Certified
- Covid Vaccaination
- Clinic Setting
- Pharmacy
- DOT Department Of Transportation Certified
Specializations
●ISSA Strength & Conditioning Specialist
●Tactical & Conditioning Specialist
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Collaboration
Fitness Ambassador
2018-2023
Timeline
Certified Personal Trainer - Fitness Focus
11.2023 - Current
Student - International Science Sports Association
10.2023 - Current
Certified Pharmacy Technician - CVS Pharmacy
03.2018 - 05.2022
Management Trainee - CVS Pharmacy
08.2016 - 02.2018
Southern University And A & M College - , Nursing
D.H.C.I - Diploma, Certified Nursing Assistant
Unitech - , Medical Administration
Education
Nursing
Medical Administration
Diploma - Certified Nursing Assistant
Portfolio
Work Ethic
Work Ethic
Work Ethic
Work Ethic
Work Ethic
Additional Information
Positive attitude & work demeanor
Professional Attitude & work ethic
Ability to lead and train others
Learn quickly & efficiently